Search Results for: security assistance

On Call in Action: Passport Snafu at Airport Security

Whether you’re traveling for business, school, or pleasure, it’s safe to say that things don’t always go as planned. (Good thing you always remember to pack your On Call card!) But here’s the thing: unless you’ve actually experienced a travel emergency (a broken leg, lost prescription, stolen passport, or even a legal mix-up), it’s hard to imagine how travel… Read more »

Security Situation in Egypt…and How On Call Can Help

The security situation in Egypt continues to be unstable following President Mohamed Morsi’s refusal to step down despite a 48-hour deadline imposed by the military.  Millions of protesters have participated in nationwide protests calling for Morsi’s removal since June 30th–these demonstrations have turned violent in a number of areas as opposition groups clash with rival… Read more »

Travel Assistance 101: What is Political Evacuation?

In recent years, we’ve encountered a lot of turmoil around the world. In 2011, political upheaval in Egypt changed the tourist-friendly country into a destination that many considered unsafe. The events in Egypt quickly sparked the Arab Spring with political uprisings and civil unrest occurring throughout much of the Middle East. And while the Middle… Read more »

Travel Assistance 101: How to Get a Prescription Filled When Traveling Abroad

You arrive at your hotel in Naples and you notice you forgot to pack your prescription medicine. Great, now what? Feeling panicked, you ask your hotel concierge where the closest pharmacy is located, and as luck would have it there is a pharmacy right down the street from your hotel. Now all you have to… Read more »

Travel Assistance 101: How to Prepare for an Unexpected Legal Crisis When Traveling

Passport? Check. Visa? Check. Make sure you’re prepared for a legal mix-up overseas? Hmmmm…did we lose you on that one? The US State Department reports that in recent years, consular officers conducted more than 9,500 prison visits, and assisted more than 3,500 Americans who were arrested abroad.   Not like you’re planning on breaking the… Read more »

Travel Assistance 101: What to Do When Your Luggage Goes Missing

After a long and uncomfortable flight, you finally arrive at the baggage carousel only to realize that your baggage is nowhere in sight. Great. Besides having a business meeting in less than three hours, you still need to pick up your rental car, check into your hotel room and change into your meeting attire which,… Read more »

Recent Security Threats in Israel…and How On Call Can Help

The security situation in southern Israel and Gaza continues to be unstable following the airstrike on November 14, 2012 that killed Ahmed al-Jabari, the commander of Hamas’ military wing. While it’s strongly recommended that you avoid any travel to the Gaza Strip, if you’re currently traveling in this region, On Call International members can rest… Read more »

Helping Travelers Every Day:
Political Unrest in Turkey

From medical emergencies to security concerns—or any other travel issue big or small—here at On Call, the health and safety of the travelers we serve is our top priority. Read our latest case study for an inside look at how On Call’s Global Assistance Teams work around the clock to fulfill our mission of helping… Read more »

Helping Travelers Every Day: Violent Protests in Mexico

From medical emergencies to security concerns—or any other travel issue big or small—here at On Call, the health and safety of the travelers we serve is our top priority. Read our latest case study for an inside look at how On Call’s Global Assistance Teams work around the clock to fulfill our mission of helping… Read more »

Helping Travelers, Every Day: On-the-Ground Evacuation Planning in Hong Kong

Hong Kong, once known as one of the safest cities in the world, was embroiled in protests at the latter part of last year, when a now withdrawn extradition bill allowing for the extradition of fugitives in Hong Kong to mainland China was proposed. Since the introduction of this bill, protests morphed into a broader… Read more »