On Call’s mission has always been helping travelers in their time of need, every day, and the COVID-19 pandemic has been no different. The pandemic presented some interesting challenges, unique barriers, and extremely nuanced complications amid our efforts to return people home, but nothing that our Global Assistance teams couldn’t handle! Read our latest case… Read more »
Search Results for: security assistance
Helping Travelers, Every Day:
COVID-19 Assistance Snapshot
On Call’s mission has always been helping travelers in their time of need, every day, and the COVID-19 pandemic has been no different. The pandemic presented some interesting challenges, unique barriers and some extremely nuanced complications amid our efforts to return people home, but nothing that our Global Assistance teams couldn’t handle. It was a… Read more »
Travel Assistance 101: A Day in the Life of an On Call Assistance Coordinator
One of your travelers is abroad when they begin to feel very ill. They don’t know where the nearest clinic is (or how they will manage to get there!), so they place a call to your organization’s travel risk management provider, On Call International. Immediately, they are connected to an On Call Assistance Coordinator (AC)…. Read more »
Helping Travelers Every Day: Security Concerns in Berlin
From medical emergencies to security concerns—or any other travel issue big or small—here at On Call, the health and safety of the travelers we serve is our top priority. Read our latest case study for an inside look at how On Call’s Global Assistance Teams work around the clock to fulfill our mission of helping… Read more »
Travel Assistance 101: Why Medical Paperwork Matters
If you or one of your travelers ever need emergency medical transportation from On Call International – whether it’s a commercial evacuation with one of our Rescue Nurses or privately via air ambulance – a set of medical documents will be required to ensure your safe transport. These documents (in On Call’s lingo, ‘initial letters,’)… Read more »
5 Top Study Abroad Destinations: A Travel Security Review
With a new semester starting soon, now is a great time to take a closer look at what academic institutions need to consider when preparing students for a complex travel security climate. Global trends are shifting and creating the need to assess specific security concerns in every region of the world, including countries that are… Read more »
Airport Security: ‘New World’ Considerations for Your Travelers
In the wake of tragic recent events like the Istanbul and Brussels airport attacks, airport security is a real—and valid—concern for organizations and their travelers. According to our Chief Security Officer, Jim Hutton, “These attacks will continue to impact the way we look at airport security; and correspondingly, risk professionals need to be imaginative about… Read more »
Travel and Technology: 5 Tips for Data Security on the Road
A recent survey of professionals from 515 organizations in 56 countries worldwide said that data security is expected to have the biggest impact on their travel programs this year. Given the proliferation of smartphones and tablets, these results are hardly surprising but have many organizations wondering: how can we minimize our data security risks? Ensure… Read more »
Travel Assistance 101: How a Medical Evacuation Works
Sometimes we travel to places where the quality of medical care isn’t the same as what we’re accustomed to in the U.S. According to our Transportation Manager, Juan Ives, “If a member needs critical medical care while they’re away, our main goal is to ensure they’re treated in a facility that is properly staffed and… Read more »
Domestic Assistance: A Key Component of Your Travel Risk Management Strategy
Do you ever think about what your travelers would do—and the resources that are available to them—in the event of a domestic travel emergency? When organizations think of travel risks, they often think of the issues that could creep up when people are traveling abroad. But the truth is, emergencies can happen anywhere and it’s… Read more »
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Helping Travelers, Every Day
Our dedication to proactive education and our focus on going beyond a traditional, reactive assistance model is at the heart of everything we do.
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