Medical Care in Mexico: Some (Surprising) Risks and How Travelers Can Prepare

Given Mexico’s popularity as a destination for work, school, and play, we get a lot of questions regarding medical care in the country – and how travelers can prepare accordingly. To help answer these questions, our Chief Medical Officer, Dr. William Siegart, shares his experience and insights from a recent site visit to Mexico. Read…

Travel Assistance 101: A Day in the Life of an On Call Assistance Coordinator

One of your travelers is abroad when they begin to feel very ill. They don’t know where the nearest clinic is (or how they will manage to get there!), so they place a call to your organization’s travel risk management provider, On Call International. Immediately, they are connected to an On Call Assistance Coordinator (AC)….

On Call’s Rescue Nurse Team: Raising the Bar for Quality and Travel Safety with Dual CAMTS Accreditation

It’s official! On Call International is now the only assistance provider in North America with its own, in-house CAMTS and CAMTS EU dual accredited commercial medical transport program! Congratulations to our Rescue Nurse team for making this possible by meeting CAMTS’s stringent standards for patient care and safety in the air medical transport environment. Throughout…

Healthy Holiday Travel Tips and Tricks

Hotels, planes, and other public travel spaces can be a breeding ground for germs that cause cold, flu, or other infections. Luckily, there are small things that can make a big difference in preventing illness—our Chief Medical Officer, Dr. William Siegart, shares his favorite tips, tricks, and hacks for staying healthy during the busy holiday…

The Ultimate Dictionary of TRM Terms That You (and Your Organization) Should Know

Here on the On Call blog, we’ve covered all things travel risk management (TRM), with the goal of sharing information and resources that you will find helpful as you continue to enhance your organization’s travel health and safety initiatives. As part of this goal, we thought it would be useful to create a holistic ‘TRM…

Air Pollution: Should You (and Your Travelers) Be Worried?

Alarming fact: Air pollution is not only the biggest environmental health risk, but it is currently one of the most significant challenges for global public health, says the World Health Organization. In fact, they say air pollution levels remain dangerously high in many parts of the world, with 9 out of 10 people breathing air…

Diabetes and Air Travel: A Guide for Your Travelers

Traveling can be exciting and rewarding, but traveling with a chronic medical condition can sometimes add additional stress and complexity. One of the most common chronic diseases affecting travelers is diabetes. In fact, according to the American Diabetes Association, 1.5 million Americans are diagnosed every year. “Travelers with diabetes face a special challenge; however, most…

Protecting Your Travelers from Foodborne Illnesses

The recent outbreaks of E. coli and Salmonella in the U.S. draw attention to the possibility of acquiring a foodborne illness, even in resource-rich areas. And for travelers, the risks can be even higher. According to On Call’s Chief Medical Officer, Dr. William Siegart, “When traveling, one should be mindful of foodborne illness risks, particularly…

Sexually Transmitted Diseases and Student Travel: A Q+A with Dr. William Siegart

While most college-age students have been aware of the risks of sexually transmitted diseases and the need to practice safe sex for years, reminding and educating study abroad students on the risks of sexually transmitted diseases provides yet another opportunity for institutions to prepare and help protect their constituents before they depart for their programs…

Russia World Cup 2018: Safety Tips and Recommendations for Your Travelers

Authors: Betsy Perry and Ray Lyngdoh The Russia World Cup 2018 will take place amongst increasing diplomatic tensions, causing some additional safety and security concerns for visitors. However, if travelers take the right precautions, a safe and enjoyable experience is possible. Read on for safety tips and recommendations for those traveling to the Russia World…