This article was submitted by guest contributor, Marcia Henisz, former Senior Director of International Health, Safety and Security at Drexel University and Principal and Founder of SASSIE Consulting. Her work focuses on the management and mitigation of international risk for academic travelers, including helping clients with incident response, strategy, policy development and education of travelers…. Read more »
Search Results for: security assistance
Helping Travelers, Every Day: Security Evacuations in Hong Kong
From medical emergencies to security concerns—or any other travel issue big or small—here at On Call, the health and safety of the travelers we serve is our top priority. Read our latest case study for an inside look at how On Call’s Global Assistance Teams work around the clock to fulfill our mission of helping… Read more »
Helping Travelers Every Day: Global Emergency Assistance Snapshot
From medical and security emergencies to more common concerns like a delayed flight or missing passport—here at On Call, every phone call (or live chat, text, or email!) we receive is an opportunity to help someone get prepared for travel or solve a problem while they’re away. Read our latest global emergency assistance snapshot for… Read more »
Travel Assistance 101: What to Do If You Test Positive for COVID While Traveling Abroad
Post Updated: 10/18/2022 Share this helpful information with your travelers to help them prepare in the event they test positive for COVID while traveling abroad: Be aware of quarantine or isolation regulations (if required) at your destination – Pro tip: Many countries offer a COVID hotline that may help answer general questions and direct you… Read more »
Helping Travelers Every Day: Global Emergency Assistance Snapshot
From medical and security emergencies to more common concerns like a delayed flight or missing passport—here at On Call, every phone call (or live chat, text, or email!) we receive is an opportunity to help someone get prepared for travel or solve a problem while they’re away. Read our latest global emergency assistance snapshot for… Read more »
Travel Safety and Security Tips for Travelers [INFOGRAPHIC]
In our latest infographic, On Call’s Global Security Team shares some of their most essential safety and security tips for your travelers headed abroad: Want to learn more? Feel free to contact us today for more information regarding our pre-trip planning and consulting services, as well as how On Call can help protect your travelers with… Read more »
Essential Travel Safety and Security Considerations: Q&A with Drexel University’s Director of Global Safety & Operations
As conflict continues to ensue between Russia and Ukraine, safety and security are on top of mind for many who oversee international travel at their institutions and organizations. We sat down with Daniel Kampsen, Director of Global Safety and Operations at Drexel University, to talk about what he’s seeing at his institution right now and… Read more »
Important Update from On Call’s Global Security Team: General Standing Advice and Considerations for Travelers in Europe
As conflict continues to erupt in Ukraine, On Call’s Global Response Center Teams have received an influx of inquiries around general traveler safety for those in bordering countries as well as for those in other areas throughout Europe. According to On Call’s Director of Global Security Services, Ben Longworth, “It’s important for the general traveler… Read more »
What is an On Call Global Security Specialist (And Why Does Your Organization Need One)?
Here at On Call, we routinely find that administrators responsible for travel risk and security find themselves to be under-resourced, lower priority, and in constant fire-fighting mode. Our clients tell us it can sometimes feel impossible to be proactive about risk, let alone respond to incidents in a timely and effective fashion. This has become… Read more »
Helping Travelers, Every Day:
COVID-19 Medical Assistance Case Study
On Call’s mission has always been helping travelers in their time of need, every day, and the COVID-19 pandemic has been no different. The pandemic presented some interesting challenges, unique barriers, and extremely nuanced complications amid our efforts to return people home, but nothing that our Global Assistance teams couldn’t handle! Read our latest case… Read more »
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