Welcome to On Call International’s Blog

AMERICAS Navigating Cartel-Controlled Areas: Risks and Precautions Organized crime has long shaped Mexico’s security landscape. Positioned between the world’s largest drug market, the United States, and the major drug-producing regions of South America, Mexico has become a strategic hub for producing, transporting, and distributing illicit substances such as fentanyl, heroin, and cocaine. Many cartels began

At On Call, our mission is to support travelers, no matter where they are or when they need us. In our Service Spotlight series, we dive into the different services that help ensure our travelers’ trips are safer, healthier, and smoother. This month, we’re focusing on some of the non-emergent medical assistance services we offer

AMERICAS From Beaches to Highlands: Dengue Crisis Spreads Across Latin America As Latin America enters its tropical season, a surge in dengue fever threatens to evolve into a regional health crisis. The 2025 outbreak, driven by climate shifts, urban overcrowding, and strained infrastructure. The spread of dengue beyond traditional hotspots is reshaping mobility and medical

We’re preparing for the busy summer travel season with the latest trends, resources, & insights in Travel Risk Management (TRM) Today via our Summer 2025 e-newsletter. Each quarter, subscribers of On Call’s e-newsletter, TRM: Today, will receive news, information, and resources to set them and their travelers up for success through the rest of this season (and

During the onset of the Iran-Israel crisis in June 2025, On Call’s Global Response Center provided targeted support to a wide range of travelers—including families with young children, students, volunteers, expats, elderly individuals, and leisure travelers—navigating uncertainty and displacement in a rapidly evolving security environment. During this 10-day period, On Call’s Global Response Center: Administered

By Rob Grant, Global Security Services Manager The surge in global travel in recent years has been met with a wave of digital risks that can be easily overlooked. While many travelers are savvy when it comes to packing, planning, and personal safety, their digital behavior—what they post, swipe, or download abroad—can just as easily

  Background: In the early hours of June 13, the Israeli Air Force (IAF) launched coordinated preemptive strikes on multiple high-value targets (HVTs) in Iran, including but not limited to military infrastructure and nuclear development sites in and around the capital, Tehran. This marked a significant escalation in tensions between the two regional powers and

Travel can be rewarding and exciting—but for neurodivergent individuals, it can also introduce challenges like sensory overload, disrupted routines, and heightened anxiety in unfamiliar environments. This topic resonates deeply with our Chief Medical Officer, who not only brings clinical expertise to the conversation but also personal insight as the parent of a neurodivergent teenager. In