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Travel Emergency Assistance 101: How to Get a Medical Referral While Traveling

Imagine this: You’re traveling abroad when you start to feel unwell. You know you need to see a doctor—but where do you go? How do you find someone you can trust? Will they speak your language? And how do you even begin to navigate the local healthcare system? On Call’s Global Response Center receives several

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Travel Proud, Travel Prepared: LGBTQ+ Traveler Safety Tips

At On Call International, we partner with organizations to help ensure *all* of their travelers feel safe, informed, and supported—wherever their journeys takes them. In recognition of Pride Month, we’re sharing our LGBTQ+ Traveler Safety Checklist, developed by our Global Security Team to help address potential legal, cultural, and other safety-related concerns your LGBTQ+ travelers

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Travel Health Update From On Call’s Chief Medical Officer: Cholera

Cholera Outbreak in Sudan: What Travelers Need to Know With growing concerns around the recent Cholera outbreak in Sudan, many travelers are seeking clarity on what this disease means for their health and safety. Our Chief Medical Officer, Dr. Michelle Nathan, shares her expert insights on Cholera, how it spreads, and what travelers can do

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Monthly Risk Spotlight: May 2025

AMERICAS  Panama’s Passage: Protests, Power, and Pursuit of Pacific Primacy An unexpected strategic development of the Trump administration is its framing of relations with other Western Hemisphere neighbors, including the threat to regain control of the Panama Canal. As a result, anti-American sentiment and a sharp rise in instability risk are changing the security and

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On Call’s Service Spotlight: Medical Repatriations

At On Call, our mission is to support travelers, no matter where they are or when they need us. In our Service Spotlight series, we dive into the different services that help ensure our travelers’ trips are safer, healthier, and smoother. This month, we’re focusing on some of the different medical repatriations we handle around

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Crisis Response Exercises: Common FAQs (and Answers!)

What is a CRE? A crisis response exercise (CRE) presents incidents with medical or safety related impact to travelers in a low-key, non-emergency environment.  The exercise is discussion based and follows major milestones as response to an incident progresses forward; it does not require acting out a response in real-time.  Exercises are designed to allow

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Monthly Risk Spotlight: April 2025

AMERICAS  The Switzerland of Central America No More: Organized Crime and Rising Insecurity in Costa Rica In the past five years, Costa Rica has been undergoing a quiet transformation. The idyllic Central American nation known for its clean beaches, pristine jungles, and political stability has been the go-to destination for many travelers looking to experience

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How CREs Help Organizations Prepare for Crisis Scenarios

Crisis response exercises (CREs) help organizations evaluate emergency response procedures, identify areas for improvement, and foster a collaborative attitude among those responsible for supporting their travelers abroad. Regularly engaging in these exercises is invaluable in helping to create a safe and supportive environment for your travelers. Crisis response exercises (CREs) can simulate a wide variety

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A Fresh Start: 12 Tips for More Sustainable Travel

Simply put, sustainable travel is traveling in a less environmentally impactful manner. As consciousness and awareness continues to grow around this important topic, we have an unprecedented opportunity to start fresh and choose a more sustainable path forward. So on this Earth Day (and every day!), let’s have a look at 12 ways you and

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