Natural disasters may not be the most frequent issue travelers face, but when they strike—whether it’s a hurricane, earthquake, flood, or even a wildfire—knowing how to access timely assistance is critical. Our operational experts at the Global Response Center share essential advice to help travelers navigate these high-stress situations with greater confidence and safety. When
Read MoreWelcome to On Call International’s Blog
Monthly Risk Spotlight: July 2025
AMERICAS From Beaches to Highlands: Dengue Crisis Spreads Across Latin America As Latin America enters its tropical season, a surge in dengue fever threatens to evolve into a regional health crisis. The 2025 outbreak, driven by climate shifts, urban overcrowding, and strained infrastructure. The spread of dengue beyond traditional hotspots is reshaping mobility and medical
Read MoreOn Call’s Travel Risk Management Newsletter: Summer 2025
We’re preparing for the busy summer travel season with the latest trends, resources, & insights in Travel Risk Management (TRM) Today via our Summer 2025 e-newsletter. Each quarter, subscribers of On Call’s e-newsletter, TRM: Today, will receive news, information, and resources to set them and their travelers up for success through the rest of this season (and
Read MoreIsrael-Iran Crisis: Emergency Assistance Snapshot
During the onset of the Iran-Israel crisis in June 2025, On Call’s Global Response Center provided targeted support to a wide range of travelers—including families with young children, students, volunteers, expats, elderly individuals, and leisure travelers—navigating uncertainty and displacement in a rapidly evolving security environment. During this 10-day period, On Call’s Global Response Center: Administered
Read MoreSwipe, Post, Repeat: How Travelers Can Protect Their Digital Footprints Abroad
By Rob Grant, Global Security Services Manager The surge in global travel in recent years has been met with a wave of digital risks that can be easily overlooked. While many travelers are savvy when it comes to packing, planning, and personal safety, their digital behavior—what they post, swipe, or download abroad—can just as easily
Read MoreTravel Risk Update: Israel-Iran Escalations
Background: In the early hours of June 13, the Israeli Air Force (IAF) launched coordinated preemptive strikes on multiple high-value targets (HVTs) in Iran, including but not limited to military infrastructure and nuclear development sites in and around the capital, Tehran. This marked a significant escalation in tensions between the two regional powers and
Read MoreSupporting Neurodivergent Travelers: Challenges, Strategies, and Support
Travel can be rewarding and exciting—but for neurodivergent individuals, it can also introduce challenges like sensory overload, disrupted routines, and heightened anxiety in unfamiliar environments. This topic resonates deeply with our Chief Medical Officer, who not only brings clinical expertise to the conversation but also personal insight as the parent of a neurodivergent teenager. In
Read MoreTravel Health Update From On Call’s Chief Medical Officer: Cholera
Multi-Country Cholera Outbreak: What Travelers Need to Know With growing concerns around the recent Cholera outbreak in countries in Africa, the Eastern Mediterranean, and Southeast Asia, many travelers are seeking clarity on what this disease means for their health and safety. Our Chief Medical Officer, Dr. Michelle Nathan, shares her expert insights on Cholera, how
Read MoreMonthly Risk Spotlight: June 2025
AMERICAS Bolivia’s Election Crisis: Bans and Betrayals With Bolivia’s general election on the horizon in August, the country’s political landscape is fracturing at a critical juncture. The ruling Movement Towards Socialism (MAS), once unified under a leftist populist platform, is now split between supporters of President Luis Arce and those of former President Evo Morales.
Read MoreTravel Emergency Assistance 101: How to Get a Medical Referral While Traveling
Imagine this: You’re traveling abroad when you start to feel unwell. You know you need to see a doctor—but where do you go? How do you find someone you can trust? Will they speak your language? And how do you even begin to navigate the local healthcare system? On Call’s Global Response Center receives several
Read More