Welcome to On Call International’s Blog

On January 30, 2025, the Ministry of Health of Uganda declared an outbreak of Sudan virus disease (SVD), and quickly initiated necessary action. Our Chief Medical Officer, Dr. Michelle Nathan, shares her expertise on what SVD is, how it spreads, and what precautions travelers can take to help prevent it. What is Sudan Virus Disease?

Background A traveler visiting Sierra Leone, a remote country on the southwest coast of West Africa, was driving a motorbike when he was struck by another vehicle. This accident resulted in a traumatic brain injury with an intracranial hemorrhage and clavicle fracture. The traveler was unconscious in the ICU when his wife contacted On Call

Background A middle-aged university student studying abroad in Dili, which lies on the northern coast of Timor-Leste in Southeast Asia, sought out a local hospital after experiencing flu-like symptoms for three days. The student was admitted to a local medical facility, where she was then diagnosed with Dengue Fever. While admitted, her illness became more

Background In Summer 2024, a student-led protest movement ousted Bangladesh’s prime minister, Sheikh Hasina. The protests resulted in several deaths across the country as well as significant travel disruptions and delays; adding to the chaos, authorities cut off mobile and Internet access for several days in a bid to control the outbreak of protests and

On Call International proudly presents its 2024/2025 Annual Global Risks Review. This comprehensive and insightful publication features expert risk intelligence and analysis from On Call’s Global Security Team, as well as contributions from our medical and operational experts, aimed at helping organizations to stay informed and ahead of the curve in the coming year. This

The field of travel risk management continues to adapt as traveler behavior, organizational policies, and global dynamics evolve. With the demand for travel steadily increasing, an effective travel risk management strategy is critical to ensuring the health, safety and well-being for your travelers. Below, we examine the key trends shaping the industry today. 1. Increased

AMERICAS  Implications of Additional Tariffs on the United States-Mexico-Canada-Agreement (USMCA) Immigration and trade, two topics that have taken center stage for Donald Trump and his incoming administration, will be major points of contention between the United States (U.S.) and its neighboring countries. Although trade and immigration are typically analyzed separately, the Trump administration has attempted

On Call’s Global Response Center’s (GRC’s) biggest responsibility is to fulfill our mission of helping travelers, every day, in their time of need. Every phone call (or live chat, text, or email!) our Global Response Center receives is an opportunity to help someone get prepared to travel or solve a problem while they’re away –