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Travel Assistance 101: What to Do When Your Luggage Goes Missing

After a long and uncomfortable flight, you finally arrive at the baggage carousel only to realize that your baggage is nowhere in sight. Great. Besides having a meeting in less than three hours, you still need to pick up your rental car, check into your hotel room and change into your meeting attire which, of course, is

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Helping Travelers Every Day: Meet On Call’s Rescue Nurse Team!

Here at On Call, we have a team of caring and compassionate Rescue Nurses who are ready to help our travelers get home safely from anywhere, at any time. Typically if a traveler is medically stable, alert, and conscious, a commercial evacuation with a Rescue Nurse is the best transport option. From bedside to bedside,

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Monthly Risk Spotlight: April 2024

AMERICAS  Increased Violence in Latin America’s Traditionally Safer Countries The collapse of the government in Haiti is serving to highlight some of the more extreme gang violence that has occurred and increased in the region. It helps to take a step back and look at how other countries in the region, particularly Costa Rica and

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A Fresh Start: 12 Tips for More Sustainable Travel

Simply put, sustainable travel is traveling in a less environmentally impactful manner. As consciousness and awareness continues to grow around this important topic, we have an unprecedented opportunity to start fresh and choose a more sustainable path forward. So on this Earth Day (and every day!), let’s have a look at 12 ways you and

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On Call’s Travel Risk Management Newsletter: Spring 2024

Do your travel risk management plans need a spring refresh? Spring is not only a great time for a fresh start, but the perfect opportunity to revisit (and recalibrate!) your goals and priorities. On Call’s e-newsletter can help you do a ‘spring reset’ on your organization’s travel risk management strategy, and stay on top of

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Helping Travelers Everyday: Global Emergency Assistance Snapshot

Special Edition: Security Assistance in Remote & Challenging Locations Read our latest global emergency assistance snapshot for an inside look at how On Call’s assistance experts worked together behind the scenes—24/7/365—to provide support to our travelers in need of security assistance in remote/challenging locations around the globe. Haiti Following a total government collapse in March

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Helping Travelers Everyday: Global Emergency Assistance Snapshot

Special Edition: Medical Assistance in Remote & Challenging Locations Read our latest global emergency assistance snapshot for an inside look at how On Call’s assistance experts worked together behind the scenes—24/7/365—to provide support to our travelers in need of medical assistance in remote/challenging locations around the globe. Haiti A nurse on a faith-based mission fell

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Monthly Risk Spotlight: March 2024

AMERICAS Gangs and Violence Increase Across the Americas Organized and powerful gangs have been a rising issue across the Americas, with large-scale gang-related violence in 2024 particularly pronounced in both Ecuador and Haiti. This is in addition to the continued increase of organized criminal groups in Mexico, Nicaragua, and Colombia, though the problem is acute

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