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Helping Travelers Every Day: Global Emergency Assistance Snapshot

From medical and security emergencies to more common concerns like a delayed flight or missing passport—here at On Call, every phone call (or live chat, text, or email!) we receive is an opportunity to help someone get prepared for travel or solve a problem while they’re away. Read our latest global emergency assistance snapshot for

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Monthly Risk Spotlight: April 2022

AMERICAS Global Prices Spark Unrest in Peru Peru is facing significant unrest as protesters have clashed with police and disrupted overland transit throughout much of country, including Lima and Ica, since late March. The story of how these protests were initiated and progressed is one of multiple chain reactions and exhibits how in a globalized

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A Fresh Start: 10 Tips for More Sustainable Travel

As travel continues to recover from the pandemic, we have an unprecedented opportunity to start fresh and choose a more sustainable path forward. So on this Earth Day (and every day!), let’s have a look at 10 ways you and your travelers can help contribute to a greener planet. 1. Choose Greener Flight Options –

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Assessing and Mitigating Risk in a Dynamic Global Travel Environment

Travel in the modern world is more accessible than ever. Despite the added complexities of the global COVID-19 pandemic and foreign conflict, many organizations are still looking to expand their global operations—while travelers are poised to discover new, less-traveled destinations. However, with this accessibility and increased global exposure, comes a certain degree of risk. Whether

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Travel Assistance 101: What to Do When Your Flight is Cancelled or Delayed

A canceled or delayed flight can be stressful for anyone from first-time flyers to even the most seasoned travelers. However, the good news is, that there are tips and tricks that anyone can have in their ‘travel assistance toolboxes’ to help minimize the impacts from these setbacks. On Call’s Global Response Center receives several of

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Monthly Risk Spotlight: March 2022

AMERICAS Prospects for US/Venezuelan Relations Amid Rising Energy Prices On March 5, high-level US officials met with Venezuelan President, Nicolás Maduro, in Caracas’s Presidential Palace for most strategic discussions between the US and Venezuela in over two years. Topics discussed included the ongoing detainment of nine US citizens/permanent residents of Venezuela and “regional energy security.”

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Travel Safety and Security Tips for Travelers [INFOGRAPHIC]

In our latest infographic, On Call’s Global Security Team shares some of their most essential safety and security tips for your travelers headed abroad: Want to learn more? Feel free to contact us today for more information regarding our pre-trip planning and consulting services, as well as how On Call can help protect your travelers with

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Essential Travel Safety and Security Considerations: Q&A with Drexel University’s Director of Global Safety & Operations

As conflict continues to ensue between Russia and Ukraine, safety and security are on top of mind for many who oversee international travel at their institutions and organizations. We sat down with Daniel Kampsen, Director of Global Safety and Operations at Drexel University, to talk about what he’s seeing at his institution right now and

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Monthly Risk Spotlight: February 2022

AMERICAS Journalism and Targeted Violence in Mexico In an unfortunate start to 2022, four Mexican journalists were killed this past January, including two in the city of Tijuana. Their names are Maldonado López, Margarito Martínez, Roberto Toledo, and José Luis Gamboa, and their deaths were made worse by the fact that all four were actively

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