Welcome to On Call International’s Blog

On Call’s mission has always been helping travelers in their time of need, every day, and the COVID-19 pandemic has been no different. The pandemic presented some interesting challenges, unique barriers, and extremely nuanced complications amid our efforts to return people home, but nothing that our Global Assistance teams couldn’t handle! Read our latest case

Happy New Year! As vaccinations continue to roll out, 2021 is beginning on a note of hopefulness. While the year likely won’t be on par with pre-COVID travel, the vaccine is a huge step in the right direction and reminds us that the international travel sector is ready to bounce back. However, even with all this

AMERICAS Brazen Brazilian Bank Robberies Two small cities in different regions of Brazil were hit by brazen bank robberies within 24 hours of each other on 1-2 December. In the first incident, dozens of gunmen arrived in the city of Criciúma, in southern Brazil, in a convoy of vehicles and robbed a branch of Banco

After months of staying home, many people are anxious to get back out in the world. An important step of the travel pre-planning process is getting tested for COVID-19.  According to On Call’s Chief Medical Officer, Dr. William Siegart, “A negative COVID-19 test result is certainly not an excuse to let one’s guard down, but

The pandemic has created an even greater need for mental health support services to all students, despite the location of their studies. This has left many institutions asking some very important questions: What can we do to support our students who are remote learners due to COVID-19? How do student nationality and cultural reality impact

As we all continue to navigate the pandemic, most health experts agree that getting a flu vaccine is even more important now than it ever was before. According to our Chief Medical Officer, Dr. Siegart, “Getting a flu vaccine not only helps prevent the flu, but it can help reduce the burden on our healthcare

AMERICAS Bolivia Conducts Peaceful Election Following botched elections in 2019, and the resignation of President Evo Morales, a divisive but popular leader of the MAS party, Bolivians now have cause for celebrations. The 2020 elections, which took place on 18 October, were largely peaceful. The last year was fraught with difficulties for the landlocked Andean

These are challenging times! That’s why we’ve created this resource library to help enhance your understanding of the current global risk landscape, as well as inform your decision-making process around when and how to go about restarting your international travel programs. On Call’s COVID-19 Travel Outlook Map On Call’s COVID-19 Travel Outlook Map aggregates credible