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Important Considerations for Meeting Duty of Care in the ‘New Normal’

Prior to this year, pandemics and viruses weren’t top of mind for those overseeing international travel. However, in the wake of the events that have transpired as of late, we know all too well that proper planning and response for viral outbreaks is critical, and a key aspect of meeting duty of care in the

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Travel Risk Management:
News, Information, & Resources

Even if your travel programs are currently on hold, now is the perfect time to evaluate your plans for protection against specific areas of risk to help ensure your organization is ready to hit the ground running when travel is back in full swing. Whether it’s a medical emergency, natural disaster, or any other type

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Monthly Risk Spotlight: August 2020

AMERICAS War on Criminal Networks in Mexico Under immense pressure to cut a soaring murder rate, which is on track to make 2020 Mexico’s deadliest year on record, the Mexican government arrested José Antonio Yépez, known as “El Marro”, on August 2nd. El Marro is the leader of the notorious Santa Rosa de Lima cartel,

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Picking Up the Pieces From the Pandemic With On Call’s Ryan DeStefano

As the world continues to pick up the pieces from the pandemic, we have been flooded with questions from our clients and travelers around when and how to resume travel. While there is a lot of great information out there about restarting travel, it’s also getting increasingly more difficult to sift through what’s relevant and

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Determining a Travel Restart Strategy That Makes Sense for Your Organization

Earlier this year, COVID-19 became a global pandemic, which in turn, brought travel to a screeching halt. Now, the world is slowly opening back up again, but many organizations have questions around when to restart travel and, once they do, what traveling in the new normal will actually look like. To help answer these questions,

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Helping Travelers, Every Day:
COVID-19 Security Assistance Case Study

On Call’s mission has always been helping travelers in their time of need, every day, and the COVID-19 pandemic has been no different. The pandemic presented some interesting challenges, unique barriers, and extremely nuanced complications amid our efforts to return people home, but nothing that our Global Assistance teams couldn’t handle! Read our latest case

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Monthly Risk Spotlight: July 2020

AMERICAS Business as Usual for Mexican Criminal Organizations With the Mexican government focused on the current pandemic, and the resulting economic fallout, large and small criminal groups continue their operations across Mexico. While some groups seek to take advantage of the global crisis to extend their hold over territories, other groups have grown more brazen

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Helping Travelers, Every Day:
COVID-19 Medical Assistance Case Study

On Call’s mission has always been helping travelers in their time of need, every day, and the COVID-19 pandemic has been no different. The pandemic presented some interesting challenges, unique barriers, and extremely nuanced complications amid our efforts to return people home, but nothing that our Global Assistance teams couldn’t handle! Read our latest case

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Monthly Risk Spotlight: June 2020

AMERICAS Widespread Protests Against Police Brutality and Systemic Racism in the United States Major protests erupted across all 50 states of the U.S. following the killing of an unarmed black man, George Floyd, by police officers in Minneapolis, Minnesota on the 25th of May 2020. The incident, which was captured on video and is being

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