Travel Assistance 101: A Day in the Life of an On Call Assistance Coordinator

One of your travelers is abroad when they begin to feel very ill. They don’t know where the nearest clinic is (or how they will manage to get there!), so they place a call to your organization’s travel risk management provider, On Call International. Immediately, they are connected to an On Call Assistance Coordinator (AC)….

How Does Your Institution Stack Up? Travel Risk Management in Higher Education

The results are in! On Call International recently conducted an in-depth, qualitative Travel Risk Management survey to help institutions like yours identify best practices, proactively understand strengths and gaps within their current education abroad programs, and benefit from benchmarking data for comparative purposes. And now, we’re excited to announce that our resulting Benchmarking Study: Travel…

Study Abroad Etiquette Around the World [Round-Up]

Studying abroad can expose your students to a multitude of exciting possibilities and opportunities. However, adjusting to new cultures can sometimes be a challenge, especially for those with limited travel experience. To help your students prepare for their trips around the globe, we’ve compiled a list of our etiquette guides for some of the most…

On Call in Action: Student Goes Missing in England

On Call International helps organizations and their travelers take a proactive and holistic approach to not only managing emergencies when they arise—but also planning for and even preventing them before they happen. Tune in each month to see how On Call International helps with travel problems, big and small, every day: Student Goes Missing in…

Study Abroad Etiquette: Brazil

Before students travel abroad, encourage them to brush up on their etiquette so they can comfortably adjust to their new surroundings. In this blog, we’re sharing tips to help your students embrace the local culture and avoid common etiquette mistakes in Brazil. Greetings and Punctuality Brazilians are known to be friendly, relaxed people and tend…

Stress and Study Abroad: A Guide for Administrators

Although studying abroad can be a wonderful experience, a different culture and new environment can also create unique stressors. How can you help your students manage stress when studying abroad? Read our advice below and share with your students to help them prepare for a less stressful trip abroad. Be Prepared: Students should take the…

How to Align Technology and Risk Management to Optimize Study Abroad Safety and Duty of Care

Whether it’s theft, terrorism, disease, or even weather – global risks have many institutions wondering how to implement or adapt a formal traveler protection strategy. However, when students are spread across the globe, maintaining a level of proactive and continuous oversight can be challenging without the right tools and technology in place. In this blog,…

Sexually Transmitted Diseases and Student Travel: A Q+A with Dr. William Siegart

While most college-age students have been aware of the risks of sexually transmitted diseases and the need to practice safe sex for years, reminding and educating study abroad students on the risks of sexually transmitted diseases provides yet another opportunity for institutions to prepare and help protect their constituents before they depart for their programs…

On Call in Action: Security Concerns in Berlin

On Call International helps organizations and their travelers take a proactive and holistic approach to not only managing emergencies when they arise—but also planning for and even preventing them before they happen. Tune in each month to see how On Call International helps with travel problems, big and small, every day: Security Concerns in Berlin…

Study Abroad Etiquette: Germany

According to the latest Open Doors Report, along with France, Germany is among the most popular study abroad European destinations for Americans. Share the following tips with your students to help them embrace the local culture and avoid common etiquette mistakes in Germany. Greetings and Gestures It is common to greet people with a handshake…