Background In Summer 2024, a student-led protest movement ousted Bangladesh’s prime minister, Sheikh Hasina. The protests resulted in several deaths across the country as well as significant travel disruptions and delays; adding to the chaos, authorities cut off mobile and Internet access for several days in a bid to control the outbreak of protests and… Read more »
Search Results for: security assistance
Helping Travelers, Every Day: Security Assistance Case Study Earthquakes in Turkey
Background In the early morning hours of February 6, 2023, a 7.8 earthquake struck south-central Turkey in Gaziantep Province. One of the strongest to hit the area in more than a century, the earthquake caused severe damage in South-Eastern Turkey and North-Western Syria and was felt as far as away as Lebanon and Egypt. Multiple… Read more »
Helping Travelers, Every Day: Security Assistance in Ukraine
Background On 21 February 2022, Russia officially recognized the Luhansk People’s Republic and the Donetsk People’s Republic, separatist states in Ukraine’s eastern Donbas region, as independent territories. Subsequently, Russian troops began deploying to the two separatist states. Three days later on 24 February 2022, Russia invaded Ukraine along three major fronts. As a result of… Read more »
Helping Travelers, Every Day: Security Assistance Case Study Evacuation Out of South Sudan
Background Mankien is a small village in South Sudan near the northern border. Far from the capital Juba, this region has little to no police or government presence and is largely controlled by local militias through whom NGO aid groups gain permission to carry out operations. Initial Assistance Request An NGO worker in Mankien received… Read more »
Helping Travelers, Every Day: Security Assistance in Myanmar
From medical emergencies to security concerns—or any other travel issue big or small—here at On Call, the health and safety of the travelers we serve is our top priority. Read our latest case study for an inside look at how On Call’s Global Assistance Teams work around the clock to fulfill our mission of helping… Read more »
Helping Travelers Every Day: Security Assistance in Sri Lanka
From medical emergencies to security concerns—or any other travel issue big or small—here at On Call, the health and safety of the travelers we serve is our top priority. Read our latest case study for an inside look at how On Call’s Global Assistance Teams work around the clock to fulfill our mission of helping… Read more »
Helping Travelers, Every Day:
COVID-19 Security Assistance Case Study
On Call’s mission has always been helping travelers in their time of need, every day, and the COVID-19 pandemic has been no different. The pandemic presented some interesting challenges, unique barriers, and extremely nuanced complications amid our efforts to return people home, but nothing that our Global Assistance teams couldn’t handle! Read our latest case… Read more »
On Call’s Global Assistance & Security Expert, Ryan DeStefano, Answers (More) Top COVID-19 Travel FAQs
As COVID-19 continues to dominate the conversation, it’s getting increasingly more difficult to sift through the abundance of information and decipher what’s really relevant for your travelers and your organization. On Call’s VP of Global Assistance Services, Ryan DeStefano, is here to help by answering more FAQs we’ve been hearing from clients and travelers, while… Read more »
ACs: Your Lifeline to Medical, Security and Travel Assistance
Recently, we had a new graduating class of Assistance Coordinators (ACs). Congratulations to our newest ACs! Left to Right: Katie, Kim, Justin, Djenebou, Maria , Sarah, Kristin (Training Manager) Here at On Call International, our Assistance Coordinators are on the front lines helping travelers around the world,… Read more »
Travel Security Considerations for C-Suite Personnel
Depending on the industry and type of organization, C-Suite personnel can face unique risks, ranging from opportunistic crime to targeted threats, such as cyber-attacks or kidnap-for-ransom, especially when traveling for business. These individuals can be even more susceptible to varied security threats; and as such, proactive security measures are paramount to keeping this traveler demographic… Read more »
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