Helping Travelers, Every Day: Security Assistance in Myanmar

Posted by by

From medical emergencies to security concerns—or any other travel issue big or small—here at On Call, the health and safety of the travelers we serve is our top priority. Read our latest case study for an inside look at how On Call’s Global Assistance Teams work around the clock to fulfill our mission of helping… Read more »

Helping Travelers Every Day: Security Assistance in Sri Lanka

Posted by by

From medical emergencies to security concerns—or any other travel issue big or small—here at On Call, the health and safety of the travelers we serve is our top priority. Read our latest case study for an inside look at how On Call’s Global Assistance Teams work around the clock to fulfill our mission of helping… Read more »

Helping Travelers, Every Day:
COVID-19 Security Assistance Case Study

Posted by by

On Call’s mission has always been helping travelers in their time of need, every day, and the COVID-19 pandemic has been no different. The pandemic presented some interesting challenges, unique barriers, and extremely nuanced complications amid our efforts to return people home, but nothing that our Global Assistance teams couldn’t handle! Read our latest case… Read more »

On Call’s Global Assistance & Security Expert, Ryan DeStefano, Answers (More) Top COVID-19 Travel FAQs

Posted by by

As COVID-19 continues to dominate the conversation, it’s getting increasingly more difficult to sift through the abundance of information and decipher what’s really relevant for your travelers and your organization. On Call’s VP of Global Assistance Services, Ryan DeStefano, is here to help by answering more  FAQs we’ve been hearing from clients and travelers, while… Read more »

ACs: Your Lifeline to Medical, Security and Travel Assistance

Posted by by

Recently, we had a new graduating class of Assistance Coordinators (ACs). Congratulations to our newest ACs! Left to Right: Katie, Kim, Justin, Djenebou, Maria , Sarah, Kristin (Training Manager)                 Here at On Call International, our Assistance Coordinators are on the front lines helping travelers around the world,… Read more »

Helping Travelers Everyday: Global Emergency Assistance Snapshot

Posted by by

Special Edition: Security Assistance in Remote & Challenging Locations Read our latest global emergency assistance snapshot for an inside look at how On Call’s assistance experts worked together behind the scenes—24/7/365—to provide support to our travelers in need of security assistance in remote/challenging locations around the globe. Haiti Following a total government collapse in March… Read more »

Helping Travelers Everyday: Global Emergency Assistance Snapshot

Posted by by

Special Edition: Medical Assistance in Remote & Challenging Locations Read our latest global emergency assistance snapshot for an inside look at how On Call’s assistance experts worked together behind the scenes—24/7/365—to provide support to our travelers in need of medical assistance in remote/challenging locations around the globe. Haiti A nurse on a faith-based mission fell… Read more »

Female Travel Safety: Insights & Strategies from On Call’s Security Team

Posted by by

Even in today’s progressive and inclusive world, women continue to face unique risks and challenges when traveling. In celebration of International Women’s Day, On Call’s Security Team shares insights and strategies to help mitigate these risks and challenges, while also empowering women to explore the world with more confidence, assurance, and strength; and most importantly,… Read more »

Travel Assistance 101: What is a Rescue Nurse?

Posted by by

Here at On Call, we have a team of caring and compassionate Rescue Nurses who are ready to help our travelers get home safely from anywhere, at any time.  Typically if a traveler is medically stable, alert, and conscious, a commercial evacuation with a Rescue Nurse is the best transport option. From bedside to bedside,… Read more »

Helping Travelers Everyday: Global Emergency Assistance Snapshot

Posted by by

Special Edition: Israel-Gaza Crisis Response On Call’s mission has always been helping travelers in their time of need, every day, and the Israel-Gaza Crisis has been no different. Read our latest global emergency assistance snapshot for an inside look at how On Call’s centralized teams of Security, Operations, and Medical experts worked together behind the… Read more »