Helping Travelers Every Day: Israel-Gaza Crisis Response Highlights

Background Early on Saturday 7 October, conflict broke out between Gaza Strip-based militants and Israel. The conflict was claimed by the Palestinian Militant group Hamas which carried out a multi-pronged assault on Israeli territory bordering the Gaza Strip. Israeli Prime Minister Netanyahu has declared war on Hamas and all other Palestinian armed groups. Operational Highlights… Read more »

Travel Safety Advice for Reducing Vulnerability During Wartime

Should you find yourself in a country or region that has suddenly erupted in conflict consider the following standing advice from On Call’s Global Security Team: Review crisis management plans, business continuity, and communication protocols from your organization in the event of regional escalation in the conflict. Assess evacuation resources available on hand. If you/and… Read more »

Travel Safety Advice for Reducing Vulnerability During Protest Activity

Should you find yourself in the immediate vicinity of a protest or demonstration while you’re traveling abroad, consider the following standing advice from On Call’s Global Security Team: Shelter in place, if necessary. Ensure windows and doors remain closed and secure to avoid any projectiles and/or tear gas. Move away from impacted areas when possible…. Read more »

Monthly Risk Spotlight: October 2023

AMERICAS Political Unrest and Transitions in Latin America  In the dynamic landscape of Central and South American politics, nations often find themselves at crossroads, grappling with the dual challenges of political transition and societal unrest. While these challenges manifest differently across countries, the themes of governance, justice, and societal response remain consistently intertwined. For instance,… Read more »

Assessing and Mitigating Risk in a Dynamic Global Travel Environment

Travel in the modern world is more accessible than ever. Amid the added complexities of the global risk landscape, many organizations are expanding their global operations—while travelers are poised to discover new, less-traveled destinations. However, with this accessibility and increased global exposure, comes a certain degree of risk. Whether that risk stems from an organization/individual’s… Read more »

Helping Travelers Every Day: Meet On Call’s GRC Team!

On Call’s Global Response Center’s (GRC’s) biggest responsibility is to fulfill our mission of helping travelers, every day, in their time of need. Every phone call (or live chat, text, or email!) our Global Response Center receives is an opportunity to help someone get prepared to travel or solve a problem while they’re away –… Read more »

Monthly Risk Spotlight: September 2023

AMERICAS Atlantic Hurricane Season This month marks the midpoint of hurricane season in the Atlantic, which has the potential to be one of the most active hurricane seasons in recent decades. The hurricane season has not only been active but also powerful. For the first time since the 1950s, there have been two Category 3… Read more »

Travel Health Considerations for NGOs

Looking to prioritize your NGO’s travel health, safety, and risk management initiatives? This webinar, led by On Call’s Chief Medical Officer Dr. Michelle Nathan, aims to share valuable insights and essential strategies that you can immediately employ to prioritize the health, safety and well-being of your teams in remote and challenging environments across the globe…. Read more »

Monthly Risk Spotlight: August 2023

AMERICAS Indigenous Leaders from the Amazon Basin Gather in Brazil Brazil is perhaps best known for its Amazon Rainforest, yet only about 50% of the Amazon is in Brazil. The Amazon is known for its tropical flora, fauna, and biodiversity, yet forgotten is the immense diversity of its native population and the varied threats they… Read more »

On Call’s Traveler Experience: An Inside Look

When travelers get in touch with us, it’s because they have some kind of travel problem and need assistance while they’re away. When that happens, our team at On Call recognizes that today’s travelers demand the best of both worlds: a caring and empathetic person who truly wants to solve their problems and a streamlined… Read more »