Travel Assistance 101: What to Do if Your Wallet is Lost or Stolen While Traveling

Losing your wallet—especially while traveling—can be nerve-wracking, frustrating and costly.  While that’s not a situation anyone would like to experience first-hand, if you’re prepared and know what to expect, you can actually make things a lot easier on yourself. If you’re an On Call member, contact us right away and we’ll help you through it…. Read more »

On Call in Action: Passport Snafu at Airport Security

Whether you’re traveling for business, school, or pleasure, it’s safe to say that things don’t always go as planned. (Good thing you always remember to pack your On Call card!) But here’s the thing: unless you’ve actually experienced a travel emergency (a broken leg, lost prescription, stolen passport, or even a legal mix-up), it’s hard to imagine how travel… Read more »

Security Situation in Egypt…and How On Call Can Help

The security situation in Egypt continues to be unstable following President Mohamed Morsi’s refusal to step down despite a 48-hour deadline imposed by the military.  Millions of protesters have participated in nationwide protests calling for Morsi’s removal since June 30th–these demonstrations have turned violent in a number of areas as opposition groups clash with rival… Read more »

Recent Security Threats in Israel…and How On Call Can Help

The security situation in southern Israel and Gaza continues to be unstable following the airstrike on November 14, 2012 that killed Ahmed al-Jabari, the commander of Hamas’ military wing. While it’s strongly recommended that you avoid any travel to the Gaza Strip, if you’re currently traveling in this region, On Call International members can rest… Read more »

Helping Travelers Every Day: Trauma in Afghanistan

From medical emergencies to security concerns—or any other travel issue big or small—here at On Call, the health and safety of the travelers we serve is our top priority. Read our latest case study for an inside look at how On Call’s Global Assistance Teams work around the clock to fulfill our mission of helping… Read more »

Helping Travelers Every Day:
Political Unrest in Turkey

From medical emergencies to security concerns—or any other travel issue big or small—here at On Call, the health and safety of the travelers we serve is our top priority. Read our latest case study for an inside look at how On Call’s Global Assistance Teams work around the clock to fulfill our mission of helping… Read more »

Helping Travelers Every Day: Violent Protests in Mexico

From medical emergencies to security concerns—or any other travel issue big or small—here at On Call, the health and safety of the travelers we serve is our top priority. Read our latest case study for an inside look at how On Call’s Global Assistance Teams work around the clock to fulfill our mission of helping… Read more »

Helping Travelers, Every Day: On-the-Ground Evacuation Planning in Hong Kong

Hong Kong, once known as one of the safest cities in the world, was embroiled in protests at the latter part of last year, when a now withdrawn extradition bill allowing for the extradition of fugitives in Hong Kong to mainland China was proposed. Since the introduction of this bill, protests morphed into a broader… Read more »

Helping Travelers Every Day:
Unknown Illness in Kazakhstan

From medical emergencies to security concerns—or any other travel issue big or small—here at On Call, the health and safety of the travelers we serve is our top priority. Read our latest case study for an inside look at how On Call’s Global Assistance Teams work around the clock to fulfill our mission of helping… Read more »

Helping Travelers Every Day: Crisis Unfolds in Turkey

From medical emergencies to security concerns—or any other travel issue big or small—here at On Call, the health and safety of the travelers we serve is our top priority. Read our latest case study for an inside look at how On Call’s Global Assistance Teams work around the clock to fulfill our mission of helping… Read more »