Helping Travelers, Every Day: COVID-19 Medical Assistance Case Study

On Call’s mission has always been helping travelers in their time of need, every day, and the COVID-19 pandemic has been no different. The pandemic presented some interesting challenges, unique barriers, and extremely nuanced complications amid our efforts to return people home, but nothing that our Global Assistance teams couldn’t handle! Read our latest case…

Travel Risk Management: Incident Recovery, Repatriation, and Program Adaptation

Author: Jake Newton As COVID-19 continues to progress and international travel anticipates its resurgence, now is a great time for organizations to explore how they can bolster their Travel Risk Management (TRM) programs.  One of the areas that is often overlooked is the timeframe toward the end of an incident that is designed to ensure…