Natural disasters may not be the most frequent issue travelers face, but when they strike—whether it’s a hurricane, earthquake, flood, or even a wildfire—knowing how to access timely assistance is critical. Our operational experts at the Global Response Center share essential advice to help travelers navigate these high-stress situations with greater confidence and safety. When… Read more »
On Call’s Medical, Transportation, and Travel Teams coordinate hundreds of medical evacuations per year – so we know a thing (or two!) about this critical, life-saving emergency assistance capability. Learn more about what medical evacuations are, how they work, and how you can help ensure the best possible outcomes for travelers under your care. What… Read more »
Here at On Call, we routinely find that administrators responsible for travel risk and security find themselves to be under-resourced, lower priority, and in constant fire-fighting mode. Our clients tell us it can sometimes feel impossible to be proactive about risk, let alone respond to incidents in a timely and effective fashion. This has become… Read more »
On Call International’s Medical and Security teams continue to monitor the COVID-19 outbreak and its relevance to global travel and programming abroad. As such, providing credible and vetted resources to organizations and their travelers to help remain on the forefront of COVID-19 is a top priority for us. We know there is a lot of… Read more »
It’s no secret COVID-19 is dominating our news and social media feeds these days. The WHO actually describes the overabundance of information about COVID-19 as an “infodemic.” While there is a lot of great information out there, it’s also getting increasingly more difficult to sift through what’s relevant and decipher what it really means for… Read more »
On Call International’s travel medical and security experts continue to closely monitor COVID-19 which is responsible for a respiratory illness outbreak first detected in Wuhan City, Hubei Province, China. COVID-19 has now been detected in many locations throughout the world, including the United States. International and local efforts are focused on early identification of infected… Read more »
Coronavirus Disease (COVID-19) is a novel (new) coronavirus that was first identified in Wuhan, China in December 2019. COVID-19 is very contagious and mainly spread by close contact with an infected person through respiratory droplets. Because of the extent of worldwide spread, the WHO has classified COVID-19 as a pandemic. According to our Chief Medical… Read more »
As COVID-19 continues to dominate the conversation, it’s getting increasingly more difficult to sift through the abundance of information and decipher what’s really relevant for your travelers and your organization. On Call’s VP of Global Assistance Services, Ryan DeStefano, is here to help by answering more FAQs we’ve been hearing from clients and travelers, while… Read more »
Hong Kong, once known as one of the safest cities in the world, was embroiled in protests at the latter part of last year, when a now withdrawn extradition bill allowing for the extradition of fugitives in Hong Kong to mainland China was proposed. Since the introduction of this bill, protests morphed into a broader… Read more »
Are you curious about what the #COVID-19 pandemic means for travel? Don’t miss this infographic that pools together the latest information from our in-house travel medical and security experts, including what’s happening now, what’s on the horizon, and how On Call can help: On Call’s in-house medical and security experts continue to closely monitor COVID-19… Read more »