Search Results for: security assistance

As we’ve seen recently, sometimes our travels take us to areas that are politically unstable. These tensions can quickly escalate into violence or even war, making an evacuation out of these areas the best course of action. Should you find yourself in a situation where a political evacuation becomes necessary, here’s how On Call can… Read more »

You arrive at your hotel, and you notice you forgot to pack your prescription medicine. Great, now what? Feeling panicked, you ask your hotel concierge where the closest pharmacy is located, and as luck would have it, there is a pharmacy right down the street from your hotel. Now, all you have to do is… Read more »

From medical and security emergencies to more common concerns like a delayed flight or missing passport–here at On Call, every phone call (or live chat, text, or email!) we receive is an opportunity to help someone get prepared for travel or solve a problem while they’re away. Read our latest global emergency assistance snapshot for… Read more »

A canceled or delayed flight can be stressful for anyone from first-time flyers to even the most seasoned travelers. However, the good news is, that there are tips and tricks that anyone can have in their ‘travel assistance toolboxes’ to help minimize the impacts from these setbacks. On Call’s Global Response Center receives several of… Read more »

Check out this useful travel safety packing list from On Call Global Security Specialist Johanna Hartnett to learn what to physically and mindfully pack for safer and smoother travels abroad: To Physically Pack: Passport & Copy of Passport – in the event the original is lost or stolen Medications – in original containers to avoid… Read more »

From medical and security emergencies to more common concerns like a delayed flight or missing passport—here at On Call, every phone call (or live chat, text, or email!) we receive is an opportunity to help someone get prepared for travel or solve a problem while they’re away. Read our latest global emergency assistance snapshot for… Read more »

This article was submitted by guest contributor, Marcia Henisz, former Senior Director of International Health, Safety and Security at Drexel University and Principal and Founder of SASSIE Consulting. Her work focuses on the management and mitigation of international risk for academic travelers, including helping clients with incident response, strategy, policy development and education of travelers…. Read more »

From medical emergencies to security concerns—or any other travel issue big or small—here at On Call, the health and safety of the travelers we serve is our top priority. Read our latest case study for an inside look at how On Call’s Global Assistance Teams work around the clock to fulfill our mission of helping… Read more »

From medical and security emergencies to more common concerns like a delayed flight or missing passport—here at On Call, every phone call (or live chat, text, or email!) we receive is an opportunity to help someone get prepared for travel or solve a problem while they’re away. Read our latest global emergency assistance snapshot for… Read more »

Post Updated: 10/18/2022 Share this helpful information with your travelers to help them prepare in the event they test positive for COVID while traveling abroad: Be aware of quarantine or isolation regulations (if required) at your destination – Pro tip: Many countries offer a COVID hotline that may help answer general questions and direct you… Read more »