AMERICAS Increased Violence in Latin America’s Traditionally Safer Countries The collapse of the government in Haiti is serving to highlight some of the more extreme gang violence that has occurred and increased in the region. It helps to take a step back and look at how other countries in the region, particularly Costa Rica and… Read more »
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Helping Travelers Everyday: Global Emergency Assistance Snapshot
Special Edition: Security Assistance in Remote & Challenging Locations Read our latest global emergency assistance snapshot for an inside look at how On Call’s assistance experts worked together behind the scenes—24/7/365—to provide support to our travelers in need of security assistance in remote/challenging locations around the globe. Haiti Following a total government collapse in March… Read more »
Monthly Risk Spotlight: March 2024
AMERICAS Gangs and Violence Increase Across the Americas Organized and powerful gangs have been a rising issue across the Americas, with large-scale gang-related violence in 2024 particularly pronounced in both Ecuador and Haiti. This is in addition to the continued increase of organized criminal groups in Mexico, Nicaragua, and Colombia, though the problem is acute… Read more »
Travel Assistance 101: What is a Rescue Nurse?
Here at On Call, we have a team of caring and compassionate Rescue Nurses who are ready to help our travelers get home safely from anywhere, at any time. Typically if a traveler is medically stable, alert, and conscious, a commercial evacuation with a Rescue Nurse is the best transport option. From bedside to bedside,… Read more »
Monthly Risk Spotlight: January 2024
AMERICAS From Economic Prosperity to Economic Uncertainty 2023 was a year of strong economic growth for the Western Hemisphere. Economic activity in the region was at its highest levels since the start of the COVID-19 pandemic, and the region was able to grow at a rapid 4% rate, making it one of the fastest-growing regions… Read more »
Risk Management Considerations For Operating in High-Risk, Last Mile (HRLM) Environments
While routine safety mitigation measures should be considered and leveraged no matter where constituents are headed, destinations designated as higher-risk environments require thorough research, planning, and preparation before an organization commits to sending its travelers to such locations. There are locations – even within developed countries – that can be recognized through a travel health… Read more »
What is Travel Risk Management?
Travel risk management (TRM) is a comprehensive, consistent and proactive approach to protecting your people and your organization from travel risks. The broader notion of travel risk management and duty of care is not just linked to how well your organization can respond to a crisis—but rather, how well equipped it is to actually help… Read more »
Helping Travelers, Every Day: Security Assistance Case Study Earthquakes in Turkey
Background In the early morning hours of February 6, 2023, a 7.8 earthquake struck south-central Turkey in Gaziantep Province. One of the strongest to hit the area in more than a century, the earthquake caused severe damage in South-Eastern Turkey and North-Western Syria and was felt as far as away as Lebanon and Egypt. Multiple… Read more »
Helping Travelers, Every Day: Security Assistance in Ukraine
Background On 21 February 2022, Russia officially recognized the Luhansk People’s Republic and the Donetsk People’s Republic, separatist states in Ukraine’s eastern Donbas region, as independent territories. Subsequently, Russian troops began deploying to the two separatist states. Three days later on 24 February 2022, Russia invaded Ukraine along three major fronts. As a result of… Read more »
Monthly Risk Spotlight: December 2023
AMERICAS A Focus on Territorial Disputes Across the Region On December 3, a national referendum was held in Venezuela to determine whether the nation should annex Essequibo, an oil-rich region of neighboring Guyana. Although the referendum was non-binding, and the United Nations (UN) has already publicly denounced it as illegitimate, the territorial dispute between Guyana… Read more »