Helping Travelers Everyday: Global Emergency Assistance Snapshot

Special Edition: Security Assistance in Remote & Challenging Locations Read our latest global emergency assistance snapshot for an inside look at how On Call’s assistance experts worked together behind the scenes—24/7/365—to provide support to our travelers in need of security assistance in remote/challenging locations around the globe. Haiti Following a total government collapse in March… Read more »

Monthly Risk Spotlight: March 2024

AMERICAS Gangs and Violence Increase Across the Americas Organized and powerful gangs have been a rising issue across the Americas, with large-scale gang-related violence in 2024 particularly pronounced in both Ecuador and Haiti. This is in addition to the continued increase of organized criminal groups in Mexico, Nicaragua, and Colombia, though the problem is acute… Read more »

Travel Assistance 101: What is a Rescue Nurse?

Here at On Call, we have a team of caring and compassionate Rescue Nurses who are ready to help our travelers get home safely from anywhere, at any time.  Typically if a traveler is medically stable, alert, and conscious, a commercial evacuation with a Rescue Nurse is the best transport option. From bedside to bedside,… Read more »

Monthly Risk Spotlight: January 2024

AMERICAS From Economic Prosperity to Economic Uncertainty 2023 was a year of strong economic growth for the Western Hemisphere. Economic activity in the region was at its highest levels since the start of the COVID-19 pandemic, and the region was able to grow at a rapid 4% rate, making it one of the fastest-growing regions… Read more »

Risk Management Considerations For Operating in High-Risk, Last Mile (HRLM) Environments

While routine safety mitigation measures should be considered and leveraged no matter where constituents are headed, destinations designated as higher-risk environments require thorough research, planning, and preparation before an organization commits to sending its travelers to such locations. There are locations – even within developed countries – that can be recognized through a travel health… Read more »

What is Travel Risk Management?

Travel risk management (TRM) is a comprehensive, consistent and proactive approach to protecting your people and your organization from travel risks. The broader notion of travel risk management and duty of care is not just linked to how well your organization can respond to a crisis—but rather, how well equipped it is to actually help… Read more »

Monthly Risk Spotlight: December 2023

AMERICAS A Focus on Territorial Disputes Across the Region On December 3, a national referendum was held in Venezuela to determine whether the nation should annex Essequibo, an oil-rich region of neighboring Guyana. Although the referendum was non-binding, and the United Nations (UN) has already publicly denounced it as illegitimate, the territorial dispute between Guyana… Read more »

Monthly Risk Spotlight: November 2023

AMERICAS Severe Drought Severs Global Trade as Panama Canal Reduces Capacity This past October marks the driest on record for the Panama Canal, an interoceanic waterway that is reliant on fresh water to operate. The severe lack of water for the Panama Canal has caused a major traffic jam to occur on both the Atlantic… Read more »

Travel Safety Advice for Reducing Vulnerability During Protest Activity

Should you find yourself in the immediate vicinity of a protest or demonstration while you’re traveling abroad, consider the following standing advice from On Call’s Global Security Team: Shelter in place, if necessary. Ensure windows and doors remain closed and secure to avoid any projectiles and/or tear gas. Move away from impacted areas when possible…. Read more »

Monthly Risk Spotlight: October 2023

AMERICAS Political Unrest and Transitions in Latin America  In the dynamic landscape of Central and South American politics, nations often find themselves at crossroads, grappling with the dual challenges of political transition and societal unrest. While these challenges manifest differently across countries, the themes of governance, justice, and societal response remain consistently intertwined. For instance,… Read more »