On Call’s mission has always been helping travelers in their time of need, every day, and the COVID-19 pandemic has been no different. The pandemic presented some interesting challenges, unique barriers and some extremely nuanced complications amid our efforts to return people home, but nothing that our Global Assistance teams couldn’t handle. It was a… Read more »
As COVID-19 continues to progress and international travel anticipates its resurgence, now is a great time for organizations to explore how they can bolster their Travel Risk Management (TRM) programs. One of the areas that is often overlooked is the timeframe toward the end of an incident that is designed to ensure traveler recovery. The… Read more »
COVID-19 has caused an unprecedented level of disruption to global travel, but now things are starting to pivot to the stage where organizations need to start looking to the future. Global travel will inevitably resume, and it certainly will look different than it did before. Once travel bans are lifted and borders re-open, there are… Read more »
It’s no secret COVID-19 is dominating our news and social media feeds these days. The WHO actually describes the overabundance of information about COVID-19 as an “infodemic.” While there is a lot of great information out there, it’s also getting increasingly more difficult to sift through what’s relevant and decipher what it really means for… Read more »
On Call International’s travel medical and security experts continue to closely monitor COVID-19 which is responsible for a respiratory illness outbreak first detected in Wuhan City, Hubei Province, China. COVID-19 has now been detected in many locations throughout the world, including the United States. International and local efforts are focused on early identification of infected… Read more »
Coronavirus Disease (COVID-19) is a novel (new) coronavirus that was first identified in Wuhan, China in December 2019. COVID-19 is very contagious and mainly spread by close contact with an infected person through respiratory droplets. Because of the extent of worldwide spread, the WHO has classified COVID-19 as a pandemic. According to our Chief Medical… Read more »
As COVID-19 continues to dominate the conversation, it’s getting increasingly more difficult to sift through the abundance of information and decipher what’s really relevant for your travelers and your organization. On Call’s VP of Global Assistance Services, Ryan DeStefano, is here to help by answering more FAQs we’ve been hearing from clients and travelers, while… Read more »
Hong Kong, once known as one of the safest cities in the world, was embroiled in protests at the latter part of last year, when a now withdrawn extradition bill allowing for the extradition of fugitives in Hong Kong to mainland China was proposed. Since the introduction of this bill, protests morphed into a broader… Read more »
Are you curious about what the #COVID-19 pandemic means for travel? Don’t miss this infographic that pools together the latest information from our in-house travel medical and security experts, including what’s happening now, what’s on the horizon, and how On Call can help: On Call’s in-house medical and security experts continue to closely monitor COVID-19… Read more »
We know that COVID-19 is top of mind for everyone right now and there are significant disruptions to travel across the globe. However, here at On Call, we want to ensure we are not becoming complacent on other risks for organizations that have essential operations ongoing amidst this crisis. As such, we hope you will… Read more »