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AMERICAS  Puerto Rico’s Election and Referendum As the world digests the results of the United States (U.S.) elections and the global consequences of Donald Trump’s electoral victory, there was another American election taking place in Puerto Rico. Though not as high-profile as the U.S. general election, its results may prove just as consequential to local

This On Call International article will discuss the following: The latest travel risk management insights, resources, and trends organizations can use to support traveler safety and preparedness, highlighting the value of staying informed on emerging risks, industry developments, and best practices that can strengthen organizational duty of care programs and improve traveler outcomes. The key

AMERICAS  Mexico’s New President Takes Office Claudia Sheinbaum takes office as Mexico’s first female and Jewish president, following a strong electoral victory in June 2024. This election was described as the most violent election in the country’s history. Sheinbaum assumes control at a chaotic time in Mexico; political and cartel violence has increased, migration issues

This On Call International article will discuss the following: How telehealth services are transforming healthcare access for travelers around the world, explaining how virtual healthcare solutions connect travelers with qualified medical professionals through video, phone, and messaging platforms, enabling them to access medical advice, treatment guidance, and prescription support regardless of their location. The benefits

This On Call International article will discuss the following: The critical role Global Response Center supervisors play in delivering travel assistance and emergency support, highlighting how experienced supervisors work alongside assistance coordinators to oversee complex traveler cases, coordinate responses to medical and security incidents, and help ensure travelers receive timely, compassionate support during challenging situations.

AMERICAS  Violent Crime Rates in the Americas The Americas region has the highest rate of violent crime when compared to any other region in the world. The global average of violent crime is approximately six violent crimes committed per 100,000 people globally. In the Americas, that rate jumps to fifteen violent crimes committed per 100,000

This On Call International article will discuss the following: How organizations and travelers can prepare for, respond to, and recover from severe weather events while traveling, highlighting the risks posed by hurricanes, tornadoes, floods, blizzards, wildfires, heatwaves, and other extreme weather conditions that can disrupt travel plans and impact traveler safety. Practical strategies for minimizing

This On Call International article will discuss the following: The most common infectious diseases currently impacting travelers and the steps travelers can take to stay protected, providing expert insights into emerging and ongoing health concerns such as mpox, mosquito-borne illnesses, COVID-19, and influenza, as well as the risks these diseases may pose in different regions