This On Call International article will discuss the following: The importance of repatriation of remains as a critical component of travel emergency assistance programs, explaining how organizations and assistance providers support families and traveling companions when a death occurs abroad by managing the complex legal, logistical, cultural, and administrative requirements involved in returning a loved
Read MoreWelcome to On Call International’s Blog
International Travel With Medications: What Travelers Should Know
This On Call International article will discuss the following: The importance of planning ahead when traveling internationally with prescription and over-the-counter medications, highlighting how medication regulations vary by country and why travelers should understand destination-specific requirements to avoid customs issues, medication confiscation, travel delays, or other legal complications. Key best practices for safely transporting and
Read MoreCase Study: Medical Assistance for Kidney Failure in Mexico
This On Call International article will discuss the following: The critical role of medical evacuation and emergency assistance services during serious health incidents abroad, highlighting how travelers experiencing sudden medical emergencies can access expert medical assessments, coordinated care, and transportation solutions to ensure they receive treatment at the most appropriate healthcare facility. How travel assistance
Read MoreCase Study: Medical Assistance for a Severe Brain Injury
This On Call International article will discuss the following: How severe medical emergencies in remote destinations can require rapid evacuation to higher levels of care, highlighting the challenges travelers may face when local healthcare facilities lack the specialized resources needed to treat serious injuries or illnesses and the importance of accessing expert medical guidance quickly.
Read MoreCase Study: Medical Assistance for Dengue Fever
This On Call International article will discuss the following: The challenges of managing serious medical emergencies in remote or resource-limited destinations, highlighting how travelers can face significant risks when local healthcare facilities lack the specialized capabilities required to treat severe illnesses and how rapid access to expert medical guidance can be critical to achieving positive
Read MoreCase Study: Security Assistance in Bangladesh
This On Call International article will discuss the following: The challenges organizations and travelers may face when responding to medical emergencies abroad, highlighting how serious illnesses or injuries in international locations can require rapid medical assessments, coordination with local healthcare providers, and access to specialized resources to ensure travelers receive appropriate care. How emergency assistance
Read MoreOn Call’s Global Risks Review: Intelligence, Analysis & Trends for 2025
This On Call International article will discuss the following: The purpose and value of annual global risk assessments in supporting organizational travel risk management efforts, highlighting how expert analysis of geopolitical, environmental, medical, and security developments can help organizations better understand the evolving global risk landscape and prepare for emerging threats that may impact their
Read MoreHelping Travelers Every Day: An Assistance Journey Around the World
This On Call International article will discuss the following: How real-world traveler assistance cases demonstrate the value of comprehensive travel risk management and emergency support services, highlighting the range of unexpected medical, security, and travel-related challenges individuals may encounter abroad and the importance of having access to expert assistance when situations escalate. The role of
Read MoreMonthly Risk Spotlight: December 2024
AMERICAS Implications of Additional Tariffs on the United States-Mexico-Canada-Agreement (USMCA) Immigration and trade, two topics that have taken center stage for Donald Trump and his incoming administration, will be major points of contention between the United States (U.S.) and its neighboring countries. Although trade and immigration are typically analyzed separately, the Trump administration has attempted
Read MoreHelping Travelers Every Day: Meet On Call’s GRC – Zulika Mustapha
This On Call International article will discuss the following: The important role Global Response Center team members play in supporting travelers around the world, highlighting how On Call International’s assistance professionals provide around-the-clock guidance, problem-solving, and reassurance to travelers facing medical, security, logistical, and travel-related challenges. The people, experiences, and values that drive On Call
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