Welcome to On Call International’s Blog

As vaccinations continue and more countries roll out their welcome mats to fully vaccinated travelers, many colleges and universities are considering a full return to study abroad. But is your institution prepared? How can you help keep students and faculty safe, healthy, and informed while traveling? We recently teamed up with our friends at OnSolve

From medical emergencies to security concerns—or any other travel issue big or small—here at On Call, the health and safety of the travelers we serve is our top priority. Read our latest case study for an inside look at how On Call’s Global Assistance Teams work around the clock to fulfill our mission of helping

AMERICAS Death of ELN Leader in Colombia Sparks Threat of Retribution On 28 September a prominent leader of the Colombian armed group the National Liberation Army (ELN) was killed. Angel Padilla Romero (alias Fabian) was declared deceased in a Cali hospital 10 days after being injured in a military bombing of ELN targets in the

On Call’s Global Response Center’s (GRC’s) biggest responsibility is to fulfill our mission of helping travelers, every day, in their time of need. Every phone call (or live chat, text, or email!) our Global Response Center receives is an opportunity for us to help someone get prepared to travel or solve a problem while they’re

The pandemic provided a crash course in evacuations for many, a reminder that crises can happen, often when we least expect them. But is *your* organization prepared for its next evacuation? We recently teamed up with our friends at Allegiant Global Partners to provide in-depth technical insights for those who are charged with overseeing the

AMERICAS Canada’s Vaccine Passports Canada began its COVID-19 vaccine rollout on 14 December 14, 2020, and roughly nine months later 74.1% of Canada’s population has received at least one dose of the COVID-19 vaccine and 67.9% of the population is fully vaccinated. As the vaccine rollout continues an increasing number of Canadian provinces are implementing

Is your organization equipped to keep travelers safe, healthy, and well informed—whether you’re new to the travel risk management world or revising your current program to meet the needs of today’s constantly evolving travel environment? On Call’s quarterly newsletter, TRM Today, will help you keep a pulse on the complex and ever-changing world of international travel and

AMERICAS Protests and Crackdowns in Cuba From the 11th-12th of July, thousands of people took to the streets to protest the government in not only Havana but other cities and towns across the country of Cuba. The demonstrations were the largest since the fall of the Soviet Union in the early 90s and saw protesters

It’s no secret that the delta variant is dominating our news and social media feeds these days. And while COVID-19 and its variants should remain on our radar, On Call’s Medical Director, Dr. Michelle Nathan, says: “There’s absolutely no reason to be completely consumed with panic–especially since there are vaccines that can help protect us