This On Call International article will discuss the following: Why crisis response exercises are an essential component of effective travel risk management programs, highlighting how scenario-based exercises help organizations test emergency procedures, strengthen decision-making capabilities, improve coordination, and validate crisis response plans before a real-world incident occurs. Key elements that contribute to successful crisis response
Read MoreWelcome to On Call International’s Blog
Monthly Risk Spotlight: December 2025
AMERICAS Swipe with Caution: Latin America’s Growing Digital Fraud Risk Travelers to Latin America are increasingly facing a less visible yet highly disruptive threat: digital fraud. Unlike street crime or pickpocketing, these scams unfold silently and are often only discovered when a bank account is drained or a loyalty account is compromised. As the region
Read MoreHoliday Travel Safety: What to Know and How to Plan
This On Call International article will discuss the following: Why crisis response exercises are an essential component of effective travel risk management programs, highlighting how scenario-based exercises help organizations test emergency procedures, strengthen decision-making capabilities, improve coordination, and validate crisis response plans before a real-world incident occurs. Key elements that contribute to successful crisis response
Read MoreHelping Travelers Every Day: Meet the On Call Team
This On Call International article will discuss the following: The people and teams behind On Call International’s 24/7 global assistance services, providing an inside look at the Operations, Medical, and Security professionals who work around the clock to support travelers and help them navigate unexpected challenges around the world. The unique roles each team plays
Read MoreMonthly Risk Spotlight: November 2025
AMERICAS Rising Risk: Organized Crime Surges in Peru, Ecuador, and Chile The assassination of Indonesian diplomat, Zetro Leonardo Purba, in Lima, Peru, in September 2025 marked a turning point in how organized crime is perceived across South America’s Pacific states. Once considered among the region’s most stable nations, Chile, Ecuador, and Peru are experiencing a
Read MoreProtect Your Stay: Hotel Safety Tips for Every Traveler
This On Call International article will discuss the following: Why hotel security should be an important part of every traveler’s risk management strategy, highlighting common accommodation-related risks and the practical precautions travelers can take to protect their personal safety, privacy, and belongings while staying in hotels. Key hotel safety and security best practices for travelers,
Read MoreOn Call’s Service Spotlight: Travel Assistance 101 Part 1
This On Call International article will discuss the following: The travel emergency assistance services available to support travelers before and during their journeys, highlighting resources such as legal consultation, interpreter assistance, and destination-specific pre-trip information that help travelers navigate unfamiliar environments and unexpected challenges abroad. How proactive planning and expert guidance can help reduce travel-related
Read MoreTravel Risk Update: Hurricane Melissa
This On Call International article will discuss the following: How severe weather events can disrupt travel and create safety risks for travelers and organizations, examining the impacts of major hurricanes on air travel, ground transportation, communications, infrastructure, and traveler mobility across affected regions. Key preparedness and safety measures travelers should follow during hurricanes and other
Read MoreOn Call’s Travel Risk Management Newsletter: Fall 2025
This On Call International article will discuss the following: Why travel risk management newsletters and educational resources are valuable tools for organizations and travelers, highlighting how timely insights, expert guidance, and industry updates can help organizations stay informed about emerging travel risks, best practices, and traveler support strategies. The key travel risk management topics featured
Read MoreMonthly Risk Spotlight: October 2025
AMERICAS Femicide and Digital Exposure in Latin America: An Emerging Risk Vector Gender-based violence (GBV) against women, aka femicide, remains a deeply rooted issue across Latin America. Recent high-profile killings in Argentina and Mexico have reignited public debate and sparked protests across the region. As these tragedies unfold in increasingly visible ways online, their public
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