Travel Assistance and Your Company: 7 Common Myths (and Truths!) Behind Them

Is travel assistance part of your employee benefit package? If it’s not, perhaps you’re not quite sure exactly what it is or how it works…or maybe you don’t think your company needs it. But the truth is, business travel doesn’t always go according to plan, and when it doesn’t, you and your employees need help

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Chikungunya: What Is It and Should You Be Worried?

You’ve probably noticed that Chikungunya (pronounced “chik-un-GUHN-ya”), a viral illness spread by mosquitos, has recently attracted some extra media attention in the United States. The virus, more commonly found in Asia and Africa, has spread to a number of Caribbean islands and cases have even been reported on our home turf in Florida.  Health officials

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Travel Assistance 101: How to Use On Call’s Concierge Service

Imagine: You just booked a last-minute trip to London for a meeting with an important new customer. You need to take your clients to dinner the night before, followed by a show at the Lyceum Theatre. Unfortunately, you’re not familiar with the city or its restaurants, and you have no time to research. Everything needs

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On Call in Action: Woman Fractures Foot at Sochi Olympics

On Call International helps organizations and their travelers take a proactive and holistic approach to not only managing emergencies when they arise—but also planning for and even preventing them before they happen. Tune in each month to see how On Call International helps with travel problems, big and small, every day: This Month: Women Fractures

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Long Weekend Travel Tips: Staying Safe & Healthy

Memorial Day weekend is right around the corner, unofficially marking the long-awaited start of summer – the time of year that brings perfect opportunities to plan a fun-filled long weekend with family or friends. Last year, AAA projected that 34.8 million Americans would travel 50 miles or more from home during Memorial Day weekend. This year, the number of

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What Is MERS and How Can I Prevent It?

You may have noticed that Middle East Respiratory Syndrome (MERS), a viral respiratory illness first reported in Saudi Arabia in 2012, has been recently creeping back up in news. On May 2, 2014, the first US case of MERS was confirmed in a traveler from Saudi Arabia to the US. Since then more cases have

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2014 World Cup in Brazil: Health & Safety Advice for Travelers

Are you one of the lucky 140,000 Americans with tickets to the 2014 World Cup? With the event spanning twelve cities across Brazil, the country will be flooded with tourists and spectators from all over the world. The energy and excitement of this many people at a major sporting event makes for an amazing atmosphere,

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Travel Cheat Sheet of the Month: Drinking Water Safety 101

 It may come as a surprise, but contaminated drinking water is one of the leading sources of health problems for travelers, and can cause anything from mild gastrointestinal distress (traveler’s diarrhea) to serious bacterial diseases. In fact, the most common cause of water-borne illness is bacteria – such as E. coli, cholera and salmonella. However,

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