Helping Travelers, Every Day: Security Evacuations in Hong Kong

From medical emergencies to security concerns—or any other travel issue big or small—here at On Call, the health and safety of the travelers we serve is our top priority. Read our latest case study for an inside look at how On Call’s Global Assistance Teams work around the clock to fulfill our mission of helping

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Helping Travelers, Every Day: Security Assistance in Myanmar

From medical emergencies to security concerns—or any other travel issue big or small—here at On Call, the health and safety of the travelers we serve is our top priority. Read our latest case study for an inside look at how On Call’s Global Assistance Teams work around the clock to fulfill our mission of helping

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Monthly Risk Spotlight: September 2022

AMERICAS Upcoming Presidential Election in Brazil After four years with Jair Bolsonaro as President, Brazil is scheduled to hold elections on Sunday, October 2 to select a new President. This vote, which also elects the National Congress and take place simultaneously with state legislative/executive elections, looms large as two controversial candidates compete to be reelected.

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Travel Risk Management 101: What is an Emergency Action Plan?

Before an organization sends travelers overseas, it is essential to have disaster and emergency response protocols in place. When travelers are involved in a crisis, several organizational decisions are necessary to help ensure a response is carried out in a timely and effective manner. This becomes even more vital when travelers are headed to high-risk

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Helping Travelers Every Day: Global Emergency Assistance Snapshot

From medical and security emergencies to more common concerns like a delayed flight or missing passport—here at On Call, every phone call (or live chat, text, or email!) we receive is an opportunity to help someone get prepared for travel or solve a problem while they’re away. Read our latest global emergency assistance snapshot for

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Female Traveler Safety: Preparation Tips and Strategies

Female travelers can face unique security risks when traveling, and mitigating those risks begins prior to departure. Share this helpful information with your female travelers headed abroad to help ensure their trips are safe and successful. Note: Regardless of gender or sexual orientation, anyone can take the advice in this piece, but those who identify

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LGBTQ+ Travel Safety Information, Considerations and Resources

For many organizations, much attention is allocated to risks such as crime, political instability, natural disasters and health risks in preparation for travel. There is no question these are important areas to look at when assessing travel risk. However, there is also a need for awareness regarding travel safety and security for LGBTQ+ travelers and

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Monthly Risk Spotlight: August 2022

AMERICAS Domestic Spending and Global Factors Force Economic Crisis on Argentina On 28 July it was announced that Argentina was about to swear in its third Minister of Economy in less than a month. The announcement comes after the original minister resigned citing a lack of political support and the second was removed just three

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Helping Travelers Every Day: Meet On Call’s GRC Team!

On Call’s Global Response Center’s (GRC’s) biggest responsibility is to fulfill our mission of helping travelers, every day, in their time of need. Every phone call (or live chat, text, or email!) our Global Response Center receives is an opportunity for us to help someone get prepared to travel or solve a problem while they’re

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