Travel Assistance 101: What to Do When Your Flight is Cancelled or Delayed

Post Updated: 10/18/2022 A canceled or delayed flight can be stressful for anyone from first-time flyers to even the most seasoned travelers. However, the good news is, that there are tips and tricks that anyone can have in their ‘travel assistance toolboxes’ to help minimize the impacts from these setbacks. On Call’s Global Response Center

Read More

Monthly Risk Spotlight: March 2022

AMERICAS Prospects for US/Venezuelan Relations Amid Rising Energy Prices On March 5, high-level US officials met with Venezuelan President, Nicolás Maduro, in Caracas’s Presidential Palace for most strategic discussions between the US and Venezuela in over two years. Topics discussed included the ongoing detainment of nine US citizens/permanent residents of Venezuela and “regional energy security.”

Read More

Travel Safety and Security Tips for Travelers [INFOGRAPHIC]

In our latest infographic, On Call’s Global Security Team shares some of their most essential safety and security tips for your travelers headed abroad: Want to learn more? Feel free to contact us today for more information regarding our pre-trip planning and consulting services, as well as how On Call can help protect your travelers with

Read More

Essential Travel Safety and Security Considerations: Q&A with Drexel University’s Director of Global Safety & Operations

As conflict continues to ensue between Russia and Ukraine, safety and security are on top of mind for many who oversee international travel at their institutions and organizations. We sat down with Daniel Kampsen, Director of Global Safety and Operations at Drexel University, to talk about what he’s seeing at his institution right now and

Read More

Monthly Risk Spotlight: February 2022

AMERICAS Journalism and Targeted Violence in Mexico In an unfortunate start to 2022, four Mexican journalists were killed this past January, including two in the city of Tijuana. Their names are Maldonado López, Margarito Martínez, Roberto Toledo, and José Luis Gamboa, and their deaths were made worse by the fact that all four were actively

Read More

Important Update from On Call’s Global Security Team: General Standing Advice and Considerations for Travelers in Europe

As conflict continues to erupt in Ukraine, On Call’s Global Response Center Teams have received an influx of inquiries around general traveler safety for those in bordering countries as well as for those in other areas throughout Europe. According to On Call’s Director of Global Security Services, Ben Longworth, “It’s important for the general traveler

Read More

Mental Health & Traveling a World with COVID (and its Variants): Q+A with Dr. Nathan

This past year, more than 40% of adults in the United States reported experiencing symptoms of depression or anxiety, compared with 11% in pre-pandemic times. According to On Call’s Medical Director, Dr. Nathan, “Managing one’s mental health — whether they have a history of mental illness or not – has become increasingly important in the world we live in

Read More

Helping Travelers Every Day: Meet On Call’s GRC Team!

On Call’s Global Response Center’s (GRC’s) biggest responsibility is to fulfill our mission of helping travelers, every day, in their time of need. Every phone call (or live chat, text, or email!) our Global Response Center receives is an opportunity for us to help someone get prepared to travel or solve a problem while they’re

Read More

How to Incorporate Tripwires and Reverse-Tripwires into Travel Emergency Planning

In a world that is becoming more accessible and seemingly more unpredictable at the same time, organizations that conduct operations abroad are facing increasingly difficult decisions. Managers often have to weigh the geopolitical and security risks associated with a location against the benefits of conducting those operations. When difficult decisions must be made, some organizations

Read More