Helping Travelers Every Day: Global Emergency Assistance Snapshot

From medical and security emergencies to more common concerns like a delayed flight or missing passport—here at On Call, every phone call (or live chat, text, or email!) we receive is an opportunity to help someone get prepared for travel or solve a problem while they’re away. Read our latest global emergency assistance snapshot for

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Female Traveler Safety: Preparation Tips and Strategies

Female travelers can face unique security risks when traveling, and mitigating those risks begins prior to departure. Share this helpful information with your female travelers headed abroad to help ensure their trips are safe and successful. Note: Regardless of gender or sexual orientation, anyone can take the advice in this piece, but those who identify

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LGBTQ+ Travel Safety Information, Considerations and Resources

For many organizations, much attention is allocated to risks such as crime, political instability, natural disasters and health risks in preparation for travel. There is no question these are important areas to look at when assessing travel risk. However, there is also a need for awareness regarding travel safety and security for LGBTQ+ travelers and

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Monthly Risk Spotlight: August 2022

AMERICAS Domestic Spending and Global Factors Force Economic Crisis on Argentina On 28 July it was announced that Argentina was about to swear in its third Minister of Economy in less than a month. The announcement comes after the original minister resigned citing a lack of political support and the second was removed just three

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Helping Travelers Every Day: Meet On Call’s GRC Team!

On Call’s Global Response Center’s (GRC’s) biggest responsibility is to fulfill our mission of helping travelers, every day, in their time of need. Every phone call (or live chat, text, or email!) our Global Response Center receives is an opportunity for us to help someone get prepared to travel or solve a problem while they’re

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Travel Health Update With On Call’s Chief Medical Officer: Monkeypox

Post Updated on 10/18/22 In the U.S., monkeypox was declared a public health emergency – and the WHO declared that the monkeypox outbreak spreading globally is a public health emergency of international concern. With these important updates, should those with upcoming travel plans be worried? According to On Call’s Chief Medical Officer, Dr. Michelle Nathan,

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Travel Assistance 101: What to Do If You Test Positive for COVID While Traveling Abroad

Post Updated: 10/18/2022 Share this helpful information with your travelers to help them prepare in the event they test positive for COVID while traveling abroad: Be aware of quarantine or isolation regulations (if required) at your destination – Pro tip: Many countries offer a COVID hotline that may help answer general questions and direct you

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Monthly Risk Spotlight: July 2022

AMERICAS Protests and Root Causes in Ecuador On 28 June Guillermo Lasso, Ecuador’s first center right President elected in close to two decades, narrowly avoided being impeached after just over a year in office. What precipitated that vote, which saw 80 national assembly representatives support the measure (just 12 shy of the 92 needed to

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Travel Health Update With On Call’s Chief Medical Officer: Omicron BA.5 Variant

There’s a new coronavirus variant traveling around this summer – it’s a variant of Omicron called BA.5. While this is not something that should be taken lightly, On Call’s Chief Medical Officer, Dr. Michelle Nathan, says: “There’s no need to panic. The good news is that BA.5 variant infections have been mild for many people

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