4 Common Travel Risk Management Planning Pitfalls (And How to Avoid Them!)

Like any global crisis, the COVID-19 pandemic exposed gaps in travel risk management (TRM) plans as scenarios sketched out on paper played out just a little different than expected in real life. Several common TRM ‘planning pitfalls’ can be identified from this globally shared experience which forced many risk managers to learn on their feet

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Helping Travelers Every Day: Global Emergency Assistance Snapshot

From medical and security emergencies to more common concerns like a delayed flight or missing passport—here at On Call, every phone call (or live chat, text, or email!) we receive is an opportunity to help someone get prepared for travel or solve a problem while they’re away. Read our latest global emergency assistance snapshot for

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Monthly Risk Spotlight: April 2022

AMERICAS Global Prices Spark Unrest in Peru Peru is facing significant unrest as protesters have clashed with police and disrupted overland transit throughout much of country, including Lima and Ica, since late March. The story of how these protests were initiated and progressed is one of multiple chain reactions and exhibits how in a globalized

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A Fresh Start: 10 Tips for More Sustainable Travel

As travel continues to recover from the pandemic, we have an unprecedented opportunity to start fresh and choose a more sustainable path forward. So on this Earth Day (and every day!), let’s have a look at 10 ways you and your travelers can help contribute to a greener planet. 1. Choose Greener Flight Options –

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Assessing and Mitigating Risk in a Dynamic Global Travel Environment

Travel in the modern world is more accessible than ever. Despite the added complexities of the global COVID-19 pandemic and foreign conflict, many organizations are still looking to expand their global operations—while travelers are poised to discover new, less-traveled destinations. However, with this accessibility and increased global exposure, comes a certain degree of risk. Whether

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Travel Assistance 101: What to Do When Your Flight is Cancelled or Delayed

A canceled or delayed flight can be stressful for anyone from first-time flyers to even the most seasoned travelers. However, the good news is, that there are tips and tricks that anyone can have in their ‘travel assistance toolboxes’ to help minimize the impacts from these setbacks. On Call’s Global Response Center receives several of

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Monthly Risk Spotlight: March 2022

AMERICAS Prospects for US/Venezuelan Relations Amid Rising Energy Prices On March 5, high-level US officials met with Venezuelan President, Nicolás Maduro, in Caracas’s Presidential Palace for most strategic discussions between the US and Venezuela in over two years. Topics discussed included the ongoing detainment of nine US citizens/permanent residents of Venezuela and “regional energy security.”

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Travel Safety and Security Tips for Travelers [INFOGRAPHIC]

In our latest infographic, On Call’s Global Security Team shares some of their most essential safety and security tips for your travelers headed abroad: Want to learn more? Feel free to contact us today for more information regarding our pre-trip planning and consulting services, as well as how On Call can help protect your travelers with

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What Is an Emergency Action Plan and Why Does Your Organization Need One?

Before an organization sends travelers overseas, it is essential to have disaster and emergency response protocols in place. When travelers are involved in a crisis, a number of organizational decisions are necessary to help ensure an appropriate response is carried out in a timely and effective manner. This becomes even more vital when travelers are

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