LGBTQ+ Travel Safety Information, Considerations and Resources

For many organizations, much attention is allocated to risks such as crime, political instability, natural disasters, and health risks in preparation for travel. There is no question these are important areas to look at when assessing travel risk. However, there is also a need for awareness regarding travel safety and security for LGBTQ+ travelers and

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Travel Assistance 101: What to Do When Your Flight is Cancelled or Delayed

A canceled or delayed flight can be stressful for anyone from first-time flyers to even the most seasoned travelers. However, the good news is, that there are tips and tricks that anyone can have in their ‘travel assistance toolboxes’ to help minimize the impacts from these setbacks. On Call’s Global Response Center receives several of

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Common Travel Safety Scams and How to Avoid Them

We travel for many reasons, but meeting and interacting with people of other cultures surely tops most lists. Most of the time, these interactions are quite positive and rewarding – but sometimes, travelers can find themselves victims to scammers who love to prey upon travelers. Learn more about some of these most common travel safety

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Monthly Risk Spotlight: May 2023

AMERICAS Haiti’s Crisis: A Humanitarian Disaster in the Western Hemisphere In a country where elected officials are not elected, the police are ineffective and outgunned, and the ports and major highways are controlled by gangs with more influence and power than the central government, it is hard to imagine what a more cliche Hollywood dramatized

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Travel Risk Management 101: What You Should Know About Crisis Response Exercises

Is your organization prepared to effectively handle an incident abroad? Crisis response exercises (CREs) help organizations evaluate emergency response procedures, identify areas for improvement, and foster a collaborative attitude amongst those responsible for supporting their travelers abroad.  Regularly engaging in these exercises is invaluable in helping to create a safe and supportive environment for your

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Helping Travelers Every Day: Meet On Call’s GRC Team!

On Call’s Global Response Center’s (GRC’s) biggest responsibility is to fulfill our mission of helping travelers, every day, in their time of need. Every phone call (or live chat, text, or email!) our Global Response Center receives is an opportunity to help someone get prepared to travel or solve a problem while they’re away –

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On Call’s Travel Risk Management (TRM) Resource Hub

Prior to the  pandemic, many organizations were hyper-focused on the response components of their Travel Risk Management (TRM) programs, such as having the right resources in place to help support and protect their travelers in the event they encounter a medical or security emergency overseas. While this is still critically important, many of these same

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Monthly Risk Spotlight: April 2023

AMERICAS Increased Volcanic Activity in Colombia April started with the slow awakening of the Nevado del Ruiz volcano in Colombia, which began to spew ash and has shown increased levels of seismic activity, indicating an eruption may be imminent. Many travelers to the continent are aware of the dangers of the vast Amazon rainforest; however,

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A Fresh Start: 10 Tips for More Sustainable Travel

Simply put, sustainable travel is traveling in a less environmentally impactful manner. As consciousness and awareness continues to grow around this important topic, we have an unprecedented opportunity to start fresh and choose a more sustainable path forward. So on this Earth Day (and every day!), let’s have a look at 10 ways you and your travelers can

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