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Before an organization sends travelers overseas, it is essential to have disaster and emergency response protocols in place. When travelers are involved in a crisis, several organizational decisions are necessary to help ensure a response is carried out in a timely and effective manner. This becomes even more vital when travelers are headed to high-risk

From medical and security emergencies to more common concerns like a delayed flight or missing passport—here at On Call, every phone call (or live chat, text, or email!) we receive is an opportunity to help someone get prepared for travel or solve a problem while they’re away. Read our latest global emergency assistance snapshot for

Female travelers can face unique security risks when traveling, and mitigating those risks begins prior to departure. Share this helpful information with your female travelers headed abroad to help ensure their trips are safe and successful. Note: Regardless of gender or sexual orientation, anyone can take the advice in this piece, but those who identify

AMERICAS Domestic Spending and Global Factors Force Economic Crisis on Argentina On 28 July it was announced that Argentina was about to swear in its third Minister of Economy in less than a month. The announcement comes after the original minister resigned citing a lack of political support and the second was removed just three

On Call’s Global Response Center’s (GRC’s) biggest responsibility is to fulfill our mission of helping travelers, every day, in their time of need. Every phone call (or live chat, text, or email!) our Global Response Center receives is an opportunity for us to help someone get prepared to travel or solve a problem while they’re

Post Updated on 10/18/22 In the U.S., monkeypox was declared a public health emergency – and the WHO declared that the monkeypox outbreak spreading globally is a public health emergency of international concern. With these important updates, should those with upcoming travel plans be worried? According to On Call’s Chief Medical Officer, Dr. Michelle Nathan,

Post Updated: 10/18/2022 Share this helpful information with your travelers to help them prepare in the event they test positive for COVID while traveling abroad: Be aware of quarantine or isolation regulations (if required) at your destination – Pro tip: Many countries offer a COVID hotline that may help answer general questions and direct you

AMERICAS Protests and Root Causes in Ecuador On 28 June Guillermo Lasso, Ecuador’s first center right President elected in close to two decades, narrowly avoided being impeached after just over a year in office. What precipitated that vote, which saw 80 national assembly representatives support the measure (just 12 shy of the 92 needed to

There’s a new coronavirus variant traveling around this summer – it’s a variant of Omicron called BA.5. While this is not something that should be taken lightly, On Call’s Chief Medical Officer, Dr. Michelle Nathan, says: “There’s no need to panic. The good news is that BA.5 variant infections have been mild for many people