On Call’s Global Response Center’s (GRC’s) biggest responsibility is to fulfill our mission of helping travelers, every day, in their time of need. Every phone call (or live chat, text, or email!) our Global Response Center receives is an opportunity for us to help someone get prepared to travel or solve a problem while they’re
Read MoreWelcome to On Call International’s Blog
Travel Health Update With On Call’s Chief Medical Officer: Monkeypox
Post Updated on 10/18/22 In the U.S., monkeypox was declared a public health emergency – and the WHO declared that the monkeypox outbreak spreading globally is a public health emergency of international concern. With these important updates, should those with upcoming travel plans be worried? According to On Call’s Chief Medical Officer, Dr. Michelle Nathan,
Read MoreTravel Assistance 101: What to Do If You Test Positive for COVID While Traveling Abroad
Post Updated: 10/18/2022 Share this helpful information with your travelers to help them prepare in the event they test positive for COVID while traveling abroad: Be aware of quarantine or isolation regulations (if required) at your destination – Pro tip: Many countries offer a COVID hotline that may help answer general questions and direct you
Read MoreMonthly Risk Spotlight: July 2022
AMERICAS Protests and Root Causes in Ecuador On 28 June Guillermo Lasso, Ecuador’s first center right President elected in close to two decades, narrowly avoided being impeached after just over a year in office. What precipitated that vote, which saw 80 national assembly representatives support the measure (just 12 shy of the 92 needed to
Read MoreTravel Health Update With On Call’s Chief Medical Officer: Omicron BA.5 Variant
There’s a new coronavirus variant traveling around this summer – it’s a variant of Omicron called BA.5. While this is not something that should be taken lightly, On Call’s Chief Medical Officer, Dr. Michelle Nathan, says: “There’s no need to panic. The good news is that BA.5 variant infections have been mild for many people
Read MoreMid-Year Travel Risk Management Review: How to Prepare for Evolving Concerns & Mitigate Risk
From civil unrest overseas to severe weather and ongoing pandemic concerns – many organizations are still unsure how to effectively navigate the current global risk landscape. One of the best ways to help prepare is by assessing your organization’s travel risk management toolbox. Join On Call’s Director of Security Services, Ben Longworth, and OnSolve’s Vice
Read MoreOn Call’s Travel Risk Management Newsletter: Summer 2022
As the world embarks on what is predicted to be one of the busiest summer travel seasons on record, do you feel well-equipped to navigate our current global risk landscape? We can help! On Call’s quarterly newsletter keeps pulse on the complex and ever-changing world of travel risk management and duty of care so you
Read MoreMonthly Risk Spotlight: June 2022
AMERICAS New President, New Colombia? On Sunday, June 19, Colombia held its Presidential runoff elections. The election pitted two very different populists against each other, with both considered anti-establishment by traditional Colombia political elites. Gustavo Petro received more than 50% of the vote over challenger Rodolfo Hernandez and will become Colombia’s next President. Petro’s election
Read MoreTravel Health Update With On Call’s Chief Medical Officer: Summer 2022
As COVID restrictions continue to ease across the globe, many experts are predicting one of the busiest summer travel seasons on record. Curious about how to prepare for a safe and healthy trip this summer? Our Chief Medical Officer, Dr. Michelle Nathan, weighs in on COVID, Monkeypox, and her overall sentiments on the current travel
Read MoreMonthly Risk Spotlight: May 2022
AMERICAS Cyber Risk and Preparedness in Latin America On 27 April, the Russian cybercrime group, Conti, announced that it had hacked the Peruvian Dirrección General de Inteligencia (National Directorate of Intelligence) and would release sensitive information if payment was not made. This comes after Costa Rica’s Ministry of Labor and Ministry of Finance servers were
Read More