Category: Uncategorized

The On Call Difference: A Closer Look at Our Client-First Philosophy

When it comes to protecting the health and safety of your travelers, you shouldn’t feel like you’re in it alone. At On Call, we’re not just passionate about our mission of helping the travelers you serve, every day, but also about doing the right thing by you and your organization. What’s it really like when… Read more »

Travel Health Update With On Call’s Chief Medical Officer: COVID Variant XBB.1.5

There’s a new coronavirus variant traveling around this winter– a variant of Omicron called XBB.1.5. While this is not something that should be taken lightly, On Call’s Chief Medical Officer, Dr. Michelle Nathan, says: “There’s no need to panic. While this new variant is very contagious, symptoms are mild for most people and similar to the common… Read more »

Monthly Risk Spotlight: December 2022

AMERICAS Debt Servicing and Unrest in the Americas For numerous economies in the Americas, where entire political and ideological legacies have risen and fallen at the whim of global markets, the concept that events on the other side of the world can define their reality at home is nothing new. In 2022 this is as… Read more »

7 Healthy Holiday Travel Tips from On Call’s Chief Medical Officer, Dr. Nathan

This holiday season many people plan to make up for a lost time, traveling to be with their families, and friends or even to a favorite destination. According to On Call’s Chief Medical Officer, Dr. Michelle Nathan, “This is great news! However, it’s important for travelers not to let their guards down completely as COVID-19… Read more »

Helping Travelers Every Day: Meet On Call’s GRC Team!

global map concept with headset, plane and passport.

On Call’s Global Response Center’s (GRC’s) biggest responsibility is to fulfill our mission of helping travelers, every day, in their time of need. Every phone call (or live chat, text, or email!) our Global Response Center receives is an opportunity for us to help someone get prepared to travel or solve a problem while they’re… Read more »

Monthly Risk Spotlight: November 2022

AMERICAS Protests Return to Panama as Government Proposed Social Security Reforms Protesters were once again in the streets in Panama as negotiations continued between the government and protest leaders regarding potential reforms to the Caja de Seguro Social (Social Security Fund), also known as the CSS. The CSS is responsible for managing insurance programs for… Read more »

Travel Safety for Muslim-Majority Countries: Insider Etiquette Tips & Advice

  A note about your author: Saba Awan is a Global Security Specialist at On Call International. In this role, she focuses on the geopolitical dynamics in the Asia-Pacific Region and works with travelers to provide pre-travel security consultations, risk assessments, and incident briefs regarding their areas of interest. Both of Saba’s parents were born… Read more »

Monthly Risk Spotlight: October 2022

AMERICAS Targeted Killings in Antigua Guatemala’s city of Antigua is experiencing an apparent spike in violent crime after six people were killed in three separate incidents over the span of thirteen days in late September. While as of mid-October no further killings have been reported, the September spike represents a significant increase in violent crime… Read more »

Fresh Travel Risk Management Ideas for Fall 2022

We know that those who oversee travel and risk management at their organizations have a lot on their plates. You’ve got a million things to do along with several different things (and people!) vying for your attention day in and day out. Don’t worry – we can help! On Call’s travel risk management e-newsletter keeps pulse… Read more »