Category: Uncategorized

Helping Travelers Every Day:
Back Pain in Afghanistan

From medical emergencies to security concerns—or any other travel issue big or small—here at On Call, the health and safety of the travelers we serve is our top priority. Read our latest case study for an inside look at how On Call’s Global Assistance Teams work around the clock to fulfill our mission of helping… Read more »

15 ‘Wicked Good’ Travel Tips from the On Call Team

It’s safe to say that having the privilege to work with all of your travelers over the past 20+ years has taught the On Call staff a thing or two about travel. That’s why this month we reached out to our team of dedicated assistance and travel risk management experts for their best advice on staying… Read more »

Holiday Travel: An On Call Watch Officer Answers Your Top Security Questions

Every year the holiday season consistently brings with it an uptick in the number of travelers, which inevitably increases the level of risk. While this is nothing new, it’s hard to ignore this past year’s events and the corresponding World Wide Travel Caution by the U.S. State Department. In addition, the State Department recently released… Read more »

On Call in Action: Missing Luggage in Italy

On Call International helps organizations and their travelers take a proactive and holistic approach to not only managing emergencies when they arise—but also planning for and even preventing them before they happen. Tune in each month to see how On Call International helps with travel problems, big and small, every day: This Month: After learning… Read more »

Stress-Free Holiday Travel: 5 Ways to Get Through the Airport Quicker

Getting through the airport can be a dreaded task for anyone – especially during the holidays. Check out our tips below so you can have a quicker (and less painful) trip through the airport this holiday travel season: 1. Get with the Program: According the TSA, 97% of passengers enrolled in their Pre√ program waited… Read more »

The Most Common Health Risks for Business Travelers [INFOGRAPHIC]

According to the CDC, an estimated 5.1 million people travel outside of the U.S. for business…and for every 100,000 travelers to a developing country, an astounding 50,000 people will experience some sort of health problem abroad. It’s no secret that traveling to an unfamiliar location can pose threats to one’s health—yet, despite these risks, only… Read more »

Road Safety and Travel: 4 Things Your Organization Should Know

According to the U.S. State Department, motor vehicle crashes — not terrorism, crime, infectious disease or air travel— are the number one cause of death to healthy Americans living, working and traveling abroad. Without action, the WHO predicts road traffic crashes to become the 7th leading cause of death by 2030. For those managing duty… Read more »

How to Enhance Your Travel Risk Management Strategy with Post-Trip Debriefs

Last month, we discussed After-Action Reviews(AARs) and how they can enhance your organization’s travel emergency action plan. However, while AARs play an important role following the resolution of large-scale incidents, they are typically only utilized when a calculated response is required from numerous groups within an organization. To facilitate a response that is more proactive… Read more »

After-Action Reviews: An Important Component of Your Travel Risk Management Plan

Despite the significant amount of time and effort that goes into emergency planning, organizations frequently overlook a critical aspect of a comprehensive travel risk management plan: after-action reviews (AARs). Conducting an AAR following an incident can help an organization better understand how to streamline crisis response. After-action reviews also allow organizations to gain input from… Read more »