On Call’s Travel Risk Management Newsletter: Summer 2022

As the world embarks on what is predicted to be one of the busiest summer travel seasons on record, do you feel well-equipped to navigate our current global risk landscape? We can help! On Call’s quarterly newsletter keeps pulse on the complex and ever-changing world of travel risk management and duty of care so you… Read more »

Monthly Risk Spotlight: June 2022

AMERICAS New President, New Colombia? On Sunday, June 19, Colombia held its Presidential runoff elections. The election pitted two very different populists against each other, with both considered anti-establishment by traditional Colombia political elites. Gustavo Petro received more than 50% of the vote over challenger Rodolfo Hernandez and will become Colombia’s next President. Petro’s election… Read more »

Travel Health Update With On Call’s Chief Medical Officer: Summer 2022

As COVID restrictions continue to ease across the globe, many experts are predicting one of the busiest summer travel seasons on record. Curious about how to prepare for a safe and healthy trip this summer? Our Chief Medical Officer, Dr. Michelle Nathan, weighs in on COVID, Monkeypox, and her overall sentiments on the current travel… Read more »

Monthly Risk Spotlight: May 2022

AMERICAS Cyber Risk and Preparedness in Latin America On 27 April, the Russian cybercrime group, Conti, announced that it had hacked the Peruvian Dirrección General de Inteligencia (National Directorate of Intelligence) and would release sensitive information if payment was not made. This comes after Costa Rica’s Ministry of Labor and Ministry of Finance servers were… Read more »

4 Common Travel Risk Management Planning Pitfalls (And How to Avoid Them!)

Like any global crisis, the COVID-19 pandemic exposed gaps in travel risk management (TRM) plans as scenarios sketched out on paper played out just a little different than expected in real life. Several common TRM ‘planning pitfalls’ can be identified from this globally shared experience which forced many risk managers to learn on their feet… Read more »

Monthly Risk Spotlight: April 2022

AMERICAS Global Prices Spark Unrest in Peru Peru is facing significant unrest as protesters have clashed with police and disrupted overland transit throughout much of country, including Lima and Ica, since late March. The story of how these protests were initiated and progressed is one of multiple chain reactions and exhibits how in a globalized… Read more »

Monthly Risk Spotlight: March 2022

AMERICAS Prospects for US/Venezuelan Relations Amid Rising Energy Prices On March 5, high-level US officials met with Venezuelan President, Nicolás Maduro, in Caracas’s Presidential Palace for most strategic discussions between the US and Venezuela in over two years. Topics discussed included the ongoing detainment of nine US citizens/permanent residents of Venezuela and “regional energy security.”… Read more »

Monthly Risk Spotlight: February 2022

AMERICAS Journalism and Targeted Violence in Mexico In an unfortunate start to 2022, four Mexican journalists were killed this past January, including two in the city of Tijuana. Their names are Maldonado López, Margarito Martínez, Roberto Toledo, and José Luis Gamboa, and their deaths were made worse by the fact that all four were actively… Read more »

Mental Health & Traveling a World with COVID (and its Variants): Q+A with Dr. Nathan

This past year, more than 40% of adults in the United States reported experiencing symptoms of depression or anxiety, compared with 11% in pre-pandemic times. According to On Call’s Medical Director, Dr. Nathan, “Managing one’s mental health — whether they have a history of mental illness or not – has become increasingly important in the world we live in… Read more »

Helping Travelers Every Day: Meet On Call’s GRC Team!

On Call’s Global Response Center’s (GRC’s) biggest responsibility is to fulfill our mission of helping travelers, every day, in their time of need. Every phone call (or live chat, text, or email!) our Global Response Center receives is an opportunity for us to help someone get prepared to travel or solve a problem while they’re… Read more »