Welcome to On Call International’s Blog

For a community of professionals who saw travel as essential to their work — missions, field visits, delegations — COVID-19 and its variants continues to cause a significant shift in the NGO sector. These pandemic-related realities have created the need to shift perspectives, strategize new ways of thinking, and have many NGOs asking some very important questions

Since COVID-19 began its spread in early 2020, study abroad and risk management administrators have been forced to navigate—and make sense of—a complicated set of (everchanging) global safety issues and requirements. And while uncertainty and complexities remain, one thing is clear: taking a proactive stance, as opposed to one that is reactive, is critical for

As vaccinations continue and more countries roll out their welcome mats to fully vaccinated travelers, many colleges and universities are considering a full return to study abroad. But is your institution prepared? How can you help keep students and faculty safe, healthy, and informed while traveling? We recently teamed up with our friends at OnSolve

From medical emergencies to security concerns—or any other travel issue big or small—here at On Call, the health and safety of the travelers we serve is our top priority. Read our latest case study for an inside look at how On Call’s Global Assistance Teams work around the clock to fulfill our mission of helping

AMERICAS Death of ELN Leader in Colombia Sparks Threat of Retribution On 28 September a prominent leader of the Colombian armed group the National Liberation Army (ELN) was killed. Angel Padilla Romero (alias Fabian) was declared deceased in a Cali hospital 10 days after being injured in a military bombing of ELN targets in the

On Call’s Global Response Center’s (GRC’s) biggest responsibility is to fulfill our mission of helping travelers, every day, in their time of need. Every phone call (or live chat, text, or email!) our Global Response Center receives is an opportunity for us to help someone get prepared to travel or solve a problem while they’re

The pandemic provided a crash course in evacuations for many, a reminder that crises can happen, often when we least expect them. But is *your* organization prepared for its next evacuation? We recently teamed up with our friends at Allegiant Global Partners to provide in-depth technical insights for those who are charged with overseeing the

AMERICAS Canada’s Vaccine Passports Canada began its COVID-19 vaccine rollout on 14 December 14, 2020, and roughly nine months later 74.1% of Canada’s population has received at least one dose of the COVID-19 vaccine and 67.9% of the population is fully vaccinated. As the vaccine rollout continues an increasing number of Canadian provinces are implementing

Is your organization equipped to keep travelers safe, healthy, and well informed—whether you’re new to the travel risk management world or revising your current program to meet the needs of today’s constantly evolving travel environment? On Call’s quarterly newsletter, TRM Today, will help you keep a pulse on the complex and ever-changing world of international travel and