Looking to discover the essential strategies for safeguarding your NGO’s in the world’s most volatile regions? This webinar, led by On Call’s Global Security Services Supervisor, Meagan Riley, shares valuable insights on Managing NGO Safety in High-Risk Environments—including essential tools and best practices to navigate and mitigate the complex risks associated with operating in these… Read more »
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Helping Travelers, Every Day: Security Assistance Case Study Earthquakes in Turkey

Background In the early morning hours of February 6, 2023, a 7.8 earthquake struck south-central Turkey in Gaziantep Province. One of the strongest to hit the area in more than a century, the earthquake caused severe damage in South-Eastern Turkey and North-Western Syria and was felt as far as away as Lebanon and Egypt. Multiple… Read more »
Helping Travelers, Every Day: Security Assistance in Ukraine

Background On 21 February 2022, Russia officially recognized the Luhansk People’s Republic and the Donetsk People’s Republic, separatist states in Ukraine’s eastern Donbas region, as independent territories. Subsequently, Russian troops began deploying to the two separatist states. Three days later on 24 February 2022, Russia invaded Ukraine along three major fronts. As a result of… Read more »
Helping Travelers, Every Day: Security Assistance Case Study Evacuation Out of South Sudan

Background Mankien is a small village in South Sudan near the northern border. Far from the capital Juba, this region has little to no police or government presence and is largely controlled by local militias through whom NGO aid groups gain permission to carry out operations. Initial Assistance Request An NGO worker in Mankien received… Read more »
Monthly Risk Spotlight: December 2023

AMERICAS A Focus on Territorial Disputes Across the Region On December 3, a national referendum was held in Venezuela to determine whether the nation should annex Essequibo, an oil-rich region of neighboring Guyana. Although the referendum was non-binding, and the United Nations (UN) has already publicly denounced it as illegitimate, the territorial dispute between Guyana… Read more »
Ask the Travel Emergency Expert: 8 Ways to Plan for Smoother Holiday Air Travel

Whether one is traveling to visit loved ones, heading back home from school, or traveling for business, flying during the busy holiday season can add an additional layer of complexity to any journey. While we cannot control traffic, weather, or seat assignments, here are some simple (and often overlooked!) tips and tricks from On Call’s… Read more »
On Call’s Travel Risk Management Newsletter: Fall/Winter 2023

With the end of 2023 around the horizon, are you ready to step into 2024 with a solid strategy for managing risks and keeping travelers safe? We can help! On Call’s email newsletter keeps pulse on the ever-changing travel risk management landscape so you don’t have to. Each quarter, subscribers of our newsletter, TRM: Today, will… Read more »
Monthly Risk Spotlight: November 2023

AMERICAS Severe Drought Severs Global Trade as Panama Canal Reduces Capacity This past October marks the driest on record for the Panama Canal, an interoceanic waterway that is reliant on fresh water to operate. The severe lack of water for the Panama Canal has caused a major traffic jam to occur on both the Atlantic… Read more »
Helping Travelers Every Day: Israel-Gaza Crisis Response Highlights

Background Early on Saturday 7 October, conflict broke out between Gaza Strip-based militants and Israel. The conflict was claimed by the Palestinian Militant group Hamas which carried out a multi-pronged assault on Israeli territory bordering the Gaza Strip. Israeli Prime Minister Netanyahu has declared war on Hamas and all other Palestinian armed groups. Operational Highlights… Read more »
Travel on Short Notice: Healthy Planning Advice From On Call’s Chief Medical Officer

Those who like to travel know that sometimes (perhaps more often than we’d like!) something comes up unexpectedly, and a last-minute trip needs to be planned. While these types of trips can be stressful, the good news is that there are some healthy preparations that can be made so you’re not caught completely off guard… Read more »