Background A traveler visiting Sierra Leone, a remote country on the southwest coast of West Africa, was driving a motorbike when he was struck by another vehicle. This accident resulted in a traumatic brain injury with an intracranial hemorrhage and clavicle fracture. The traveler was unconscious in the ICU when his wife contacted On Call… Read more »
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Helping Travelers, Every Day: Medical Assistance for Dengue Fever
Background A middle-aged university student studying abroad in Dili, which lies on the northern coast of Timor-Leste in Southeast Asia, sought out a local hospital after experiencing flu-like symptoms for three days. The student was admitted to a local medical facility, where she was then diagnosed with Dengue Fever. While admitted, her illness became more… Read more »
Helping Travelers, Every Day: Security Assistance in Bangladesh
Background In Summer 2024, a student-led protest movement ousted Bangladesh’s prime minister, Sheikh Hasina. The protests resulted in several deaths across the country as well as significant travel disruptions and delays; adding to the chaos, authorities cut off mobile and Internet access for several days in a bid to control the outbreak of protests and… Read more »
On Call’s Global Risks Review: Intelligence, Analysis & Trends for 2025
On Call International proudly presents its 2024/2025 Annual Global Risks Review. This comprehensive and insightful publication features expert risk intelligence and analysis from On Call’s Global Security Team, as well as contributions from our medical and operational experts, aimed at helping organizations to stay informed and ahead of the curve in the coming year. This… Read more »
5 Trends Shaping Travel Risk Management Today
The field of travel risk management continues to adapt as traveler behavior, organizational policies, and global dynamics evolve. With the demand for travel steadily increasing, an effective travel risk management strategy is critical to ensuring the health, safety and well-being for your travelers. Below, we examine the key trends shaping the industry today. 1. Increased… Read more »
Monthly Risk Spotlight: December 2024
AMERICAS Implications of Additional Tariffs on the United States-Mexico-Canada-Agreement (USMCA) Immigration and trade, two topics that have taken center stage for Donald Trump and his incoming administration, will be major points of contention between the United States (U.S.) and its neighboring countries. Although trade and immigration are typically analyzed separately, the Trump administration has attempted… Read more »
Helping Travelers Every Day: Meet On Call’s GRC Team!
On Call’s Global Response Center’s (GRC’s) biggest responsibility is to fulfill our mission of helping travelers, every day, in their time of need. Every phone call (or live chat, text, or email!) our Global Response Center receives is an opportunity to help someone get prepared to travel or solve a problem while they’re away –… Read more »
Rescue Nurse at On Call International CAMTS Accreditation: Raising the Bar for Quality and Travel Safety
Rescue Nurse at On Call International is, once again, proud to receive the Commission on Accreditation of Medical Transport System’s (CAMTS’) accreditation! CAMTS is a leading organization for the accreditation of medical transport services and is recognized as the gold standard in the industry. Reaccreditation is a testament to the excellence of our rescue nurses… Read more »
7 Essential Tips for Safe Winter Travel
Winter travel can be quite an adventure, but it also comes with its own set of challenges. Harsh weather conditions can pose significant risks to your safety and well-being. That’s why being well-prepared is key to ensuring a safe and stress-free journey. To help you navigate through the winter wonderland, we’ve put together 7 essential… Read more »
Monthly Risk Spotlight: November 2024
AMERICAS Puerto Rico’s Election and Referendum As the world digests the results of the United States (U.S.) elections and the global consequences of Donald Trump’s electoral victory, there was another American election taking place in Puerto Rico. Though not as high-profile as the U.S. general election, its results may prove just as consequential to local… Read more »