AMERICAS Chikungunya: Tracking the Spread and Response Chikungunya, a mosquito-borne viral disease, is an escalating public health concern across Latin America. Transmitted by the same mosquitoes responsible for spreading Dengue and Zika, the virus can cause severe and sometimes long-lasting symptoms. The virus manifests with a sudden onset of high fever and severe joint pain,… Read more »
On Call’s Global Assistance Team is truly global – our assistance coordinators are based in locations all around the world and work diligently behind the scenes to help fulfill our mission of helping travelers, every day. Our team’s rich cultural diversity is one of our greatest strengths. This blog feature serves as a way for… Read more »
Cholera: What Travelers Need to Know With growing concerns around the resurgence of Cholera in countries in Africa, the Eastern Mediterranean, and Southeast Asia, many travelers are seeking clarity on what this disease means for their health and safety. Our Chief Medical Officer, Dr. Michelle Nathan, shares her expert insights on Cholera, how it spreads,… Read more »
The COVID-19 pandemic reshaped global spending habits in unexpected ways. With international travel restricted, many individuals, particularly in higher-income brackets, found themselves with excess disposable income. One sector to benefit dramatically was the luxury goods market, specifically high-end watches, jewelry, and handbags. This surge expanded the audience for luxury accessories well beyond seasoned collectors. Influencers,… Read more »
In a world of heightened surveillance, targeted crime, and digital oversharing, blending in isn’t just about etiquette; it’s about safety. Whether you’re an executive on a business trip, a student heading for a study abroad program, or an LGBTQ+ traveler navigating complex social dynamics, learning how to “travel light” in terms of visibility and behavior… Read more »
AMERICAS Navigating Cartel-Controlled Areas: Risks and Precautions Organized crime has long shaped Mexico’s security landscape. Positioned between the world’s largest drug market, the United States, and the major drug-producing regions of South America, Mexico has become a strategic hub for producing, transporting, and distributing illicit substances such as fentanyl, heroin, and cocaine. Many cartels began… Read more »
At On Call, our mission is to support travelers, no matter where they are or when they need us. In our Service Spotlight series, we dive into the different services that help ensure our travelers’ trips are safer, healthier, and smoother. This month, we’re focusing on some of the non-emergent medical assistance services we offer… Read more »
Natural disasters may not be the most frequent issue travelers face, but when they strike—whether it’s a hurricane, earthquake, flood, or even a wildfire—knowing how to access timely assistance is critical. Our operational experts at the Global Response Center share essential advice to help travelers navigate these high-stress situations with greater confidence and safety. When… Read more »
AMERICAS From Beaches to Highlands: Dengue Crisis Spreads Across Latin America As Latin America enters its tropical season, a surge in dengue fever threatens to evolve into a regional health crisis. The 2025 outbreak, driven by climate shifts, urban overcrowding, and strained infrastructure. The spread of dengue beyond traditional hotspots is reshaping mobility and medical… Read more »
We’re preparing for the busy summer travel season with the latest trends, resources, & insights in Travel Risk Management (TRM) Today via our Summer 2025 e-newsletter. Each quarter, subscribers of On Call’s e-newsletter, TRM: Today, will receive news, information, and resources to set them and their travelers up for success through the rest of this season (and… Read more »