Category: Uncategorized

Important Update from On Call International: Violence in Israel

Early on Saturday 7 October, conflict broke out between Gaza Strip-based militants and Israel. The conflict has been claimed by the Palestinian Militant group Hamas which carried out a multi-pronged assault on Israeli territory bordering the Gaza Strip. Israeli Prime Minister Netanyahu has declared war on Hamas and all other Palestinian armed groups. High-level Risks… Read more »

Helping Travelers Every Day: Meet On Call’s GRC Team!

global map concept with headset, plane and passport.

On Call’s Global Response Center’s (GRC’s) biggest responsibility is to fulfill our mission of helping travelers, every day, in their time of need. Every phone call (or live chat, text, or email!) our Global Response Center receives is an opportunity to help someone get prepared to travel or solve a problem while they’re away –… Read more »

Monthly Risk Spotlight: September 2023

AMERICAS Atlantic Hurricane Season This month marks the midpoint of hurricane season in the Atlantic, which has the potential to be one of the most active hurricane seasons in recent decades. The hurricane season has not only been active but also powerful. For the first time since the 1950s, there have been two Category 3… Read more »

Travel Health Considerations for NGOs

Looking to prioritize your NGO’s travel health, safety, and risk management initiatives? This webinar, led by On Call’s Chief Medical Officer Dr. Michelle Nathan, aims to share valuable insights and essential strategies that you can immediately employ to prioritize the health, safety and well-being of your teams in remote and challenging environments across the globe…. Read more »

Travel Assistance 101: How to Get a Prescription Filled When Traveling Abroad

You arrive at your hotel, and you notice you forgot to pack your prescription medicine. Great, now what? Feeling panicked, you ask your hotel concierge where the closest pharmacy is located, and as luck would have it, there is a pharmacy right down the street from your hotel. Now, all you have to do is… Read more »

Monthly Risk Spotlight: August 2023

AMERICAS Indigenous Leaders from the Amazon Basin Gather in Brazil Brazil is perhaps best known for its Amazon Rainforest, yet only about 50% of the Amazon is in Brazil. The Amazon is known for its tropical flora, fauna, and biodiversity, yet forgotten is the immense diversity of its native population and the varied threats they… Read more »

On Call’s Traveler Experience: An Inside Look

When travelers get in touch with us, it’s because they have some kind of travel problem and need assistance while they’re away. When that happens, our team at On Call recognizes that today’s travelers demand the best of both worlds: a caring and empathetic person who truly wants to solve their problems and a streamlined… Read more »

On Call’s Travel Risk Management Newsletter: Summer 2023

Summer isn’t over yet…but it is coming up to that time of year when activities are winding down, and the Fall is well within reach. Are you ready to step into the busy Fall travel season with a solid strategy for managing risks and keeping travelers safe? We can help! On Call’s email newsletter keeps… Read more »

Helping Travelers Every Day: Global Emergency Assistance Snapshot

From medical and security emergencies to more common concerns like a delayed flight or missing passport–here at On Call, every phone call (or live chat, text, or email!) we receive is an opportunity to help someone get prepared for travel or solve a problem while they’re away. Read our latest global emergency assistance snapshot for… Read more »

Monthly Risk Spotlight: July 2023

AMERICAS Strong El Niño Event Expected for 2023  Often misunderstood and globally impactful, El Niño, the naturally occurring phenomenon that warms the waters off the Pacific Coast of South America, is due to begin this year and will likely have major effects across the globe. Under normal circumstances, the Pacific experiences a consistent movement of… Read more »