On Call in Action: Business Traveler Questions Her Safety

On Call International helps organizations and their travelers take a proactive and holistic approach to not only managing emergencies when they arise—but also planning for and even preventing them before they happen. Tune in each month to see how On Call International helps with travel problems, big and small, every day:

This Month
 Colleen, a director at a manufacturing company based in New Jersey, was on a business trip in Hong Kong to meet with her organization’s largest supplier. A day after arriving, political protests occurred a block away from her hotel, in the city’s Mong Kok neighborhood. Concerned that it might be unsafe to use public transportation to travel to her supplier’s office as planned and nervous about missing the important meeting, Colleen turned to her company’s travel risk management partner, On Call International, for help.

On Call to the Rescue 
On Call arranged for a reputable local car service to transport Colleen to and from her hotel to the supplier’s office for the remainder of her stay. On Call also provided Colleen with destination-specific advice for ensuring her safety, monitored the protests and helped Colleen’s employer create contingency plans in case the situation escalated.

Safe and Sound 
On Call stayed in touch with Colleen and her employer for the remainder of her stay to ensure no additional assistance was needed. Luckily, the demonstrations came to a peaceful end. Thanks to On Call, Colleen was able to rely on a safe method of transportation to and from her meetings and was no longer anxious about her trip. Her meetings were successful and she was excited to return home to relay the good news to her colleagues.

*Names have been changed to protect traveler privacy.

Want to learn more about On Call’s proactive and holistic travel risk management solutions? Contact us today.