Case Study: Back Pain in Afghanistan

From medical emergencies to security concerns—or any other travel issue big or small—here at On Call, the health and safety of the travelers we serve is our top priority. Read our latest case study for an inside look at how On Call’s Global Assistance Teams work around the clock to fulfill our mission of helping… Read more »

NAFSA, here we come… On Call is on the road to Vancouver!

On Call International is heading to the NAFSA 2011 Annual Conference and Expo!  We’re shipping out to Vancouver, British Columbia, Canada from May 29 to June 3 for the most widely-attended international education event in the world. This year marks the 63rd Annual NAFSA Conference, and our Academic Global Risk Team is excited to participate!… Read more »

Monthly Risk Spotlight: May 2026

Sub-Saharan Africa South Africa’s Anti-Immigration Movement Signals Growing Community-Level Tensions Rising anti-immigration mobilization in South Africa is increasing localized disruption risks in key urban centers, driven by broader economic and political pressures.  In recent weeks, the movement has become a more visible factor shaping the country’s internal security environment. For travelers and organizations, these tensions… Read more »

Travel Health Update From On Call’s Chief Medical Officer: Ebola

Travel Health Update: Ebola Ebola Virus Disease (EVD) is a serious but relatively rare illness spread through direct contact with infected bodily fluids or contaminated materials. While the current outbreak in Central and East Africa has raised global concern, the overall risk to most travelers remains low when appropriate precautions are followed. The current outbreak… Read more »

Travel Health Update: Hantavirus

Executive Summary: Hantavirus is a rare but potentially serious illness linked to rodent exposure, with current concerns centered on the Andes virus in parts of South America. While the overall risk to travelers remains low, awareness and preventive measures can help reduce exposure and support safe travel. Most infections occur through contact with infected rodents… Read more »

Supporting Mental Wellness for Academic International Travelers

Executive Summary International academic travel can boost student success and research output, but also introduces mental health risks that require proactive institutional support. Cultural adjustment, identity-related challenges, and limited access to care abroad can impact well-being. Institutions can meet duty of care obligations through preparation, resources, and expert partnerships. Key Takeaways Study abroad mental health… Read more »

Did You Miss Our Spring 2026 Travel Risk Management Newsletter? Here’s What Matters Most

Travel risk is evolving—and fast. From shifting geopolitical landscapes to increasingly complex traveler needs, organizations are being asked to make decisions in real time, often without a clear roadmap. That’s exactly why we publish our Travel Risk Management (TRM) newsletter each quarter—to help organizations stay informed, prepared, and ready to act. If you missed our… Read more »

Monthly Risk Spotlight: April 2026

Americas When the Rains Arrive: Travel Risk Across Latin America As the rainy season takes hold across Central America, southern Mexico, Colombia, and much of Brazil, travel risk begins to shift in ways that are often underestimated. Unlike hurricanes or major storms, disruption is rarely driven by a single event. Instead, risk builds gradually through… Read more »

Scammed Abroad: The Rise of Social Engineering

As global mobility accelerates and travel becomes more complex, travel scams have evolved from simple cons into sophisticated forms of social engineering that target and influence human behavior as much as technology. While travel scams themselves are not new, the tactics behind them have evolved. Social engineering, a scamming method that exploits predictable human behavior… Read more »

Middle East Crisis: Emergency Response Highlights

During the onset of the recent crisis in the Middle East, On Call’s Global Response Center provided targeted support to hundreds of travelers in need, including families with young children, students, volunteers, expats, and leisure travelers. During this time, On Call’s Global Response Center: Coordinated overland transfers to operational airports across Gulf states   Conducted complex ground transports, including the deployment of Close Protection… Read more »