Welcome to On Call International’s Blog

This On Call International article will discuss the following: The most common travel scams travelers may encounter and how they typically occur, highlighting tactics such as pickpocketing, distraction techniques, taxi scams, and seemingly “free” gifts that can lead to unexpected demands for payment. Practical strategies travelers can use to recognize and avoid common scams while

AMERICAS Haiti’s Crisis: A Humanitarian Disaster in the Western Hemisphere In a country where elected officials are not elected, the police are ineffective and outgunned, and the ports and major highways are controlled by gangs with more influence and power than the central government, it is hard to imagine what a more cliche Hollywood dramatized

On Call’s Global Response Center’s (GRC’s) biggest responsibility is to fulfill our mission of helping travelers, every day, in their time of need. Every phone call (or live chat, text, or email!) our Global Response Center receives is an opportunity to help someone get prepared to travel or solve a problem while they’re away –

This On Call International article will discuss the following: How organizations can take a more proactive approach to travel risk management, highlighting the importance of complementing emergency response capabilities with pre-travel information, preparation, and planning to support more informed travel decisions. The practical travel risk management tools and educational resources organizations can use to strengthen

AMERICAS Increased Volcanic Activity in Colombia April started with the slow awakening of the Nevado del Ruiz volcano in Colombia, which began to spew ash and has shown increased levels of seismic activity, indicating an eruption may be imminent. Many travelers to the continent are aware of the dangers of the vast Amazon rainforest; however,

This On Call International article will discuss the following: How organizations can use seasonal check-ins to reassess and strengthen their travel risk management strategies, highlighting the value of revisiting priorities, traveler safety initiatives, and duty of care considerations as travel needs and the global risk landscape evolve. The insights and resources available through On Call’s

This On Call International article will discuss the following: How thoughtful pre-travel preparation can help travelers reduce safety risks before an international trip, highlighting the importance of researching local laws, cultural expectations, religious customs, current events, and other destination-specific considerations. The knowledge and awareness travelers should “pack” alongside their physical belongings, including basic local language

This On Call International article will discuss the following: The wide range of medical, security, and everyday travel challenges that emergency assistance services can help address, highlighting real-world situations involving medical evacuations and repatriations, healthcare referrals, vaccinations, passport and visa issues, housing concerns, and security emergencies. How coordinated medical, security, and operational expertise can support