Welcome to On Call International’s Blog

If you want to know a thing (or two!) about travel, consider talking to Kristin Toth, On Call’s Vice President of Operations. Kristin, who has worked in the emergency assistance space for over 18 years, has seen first-hand how the world of travel is evolving and changing—for the better.  “Telehealth has emerged as a significant

On Call’s dedicated and compassionate Team of Supervisors work closely with our Assistance Coordinators – right on the front lines of our Global Response Center — to fulfill our mission of helping travelers in need, every day. Whether it’s a medical emergency, extreme weather, or even a more common issue like a missed flight, On

AMERICAS  Violent Crime Rates in the Americas The Americas region has the highest rate of violent crime when compared to any other region in the world. The global average of violent crime is approximately six violent crimes committed per 100,000 people globally. In the Americas, that rate jumps to fifteen violent crimes committed per 100,000

From hurricanes and tornadoes, floods and blizzards, to wildfires and heatwaves, extreme weather can be disruptive to anyone’s travel plans. The good news? With proper preparation and vigilance, organizations and their travelers can minimize the impacts that severe weather can bring. On Call’s Global Security Team shares their advice on how to best ‘weather the

With what seems to be a new virus in the news every week, it’s difficult to know what is (and isn’t) relevant to your travels. On Call’s Chief Medical Officer, Dr. Michelle Nathan, shares her latest insights on the most common infectious diseases on our travelers’ radars right now – as well as her advice

2024 has already been host to a plurality of elections, dubbed by many as the ultimate election year. To date, there have already been several high-profile elections, including but not limited to India, Iran, Russia, and Taiwan, all of which exemplify the significance not only regionally but globally. Before the conclusion of 2024, other significant

AMERICAS  Latin American Regional Relations Round-Up With political tensions in Venezuela escalating as citizens continue to protest against the results of what has been deemed to be an unfair election, it is valuable to take a macro regional view at the elections that have recently occurred across Latin America and how the political landscape, and

From medical and security emergencies to more common concerns like a delayed flight or missing passport–here at On Call, every phone call (or live chat, text, or email!) we receive is an opportunity to help someone get prepared for travel or solve a problem while they’re away. Read our latest global emergency assistance snapshot for