On Call’s mission has always been helping travelers in their time of need, every day, and the COVID-19 pandemic has been no different. The pandemic presented some interesting challenges, unique barriers, and extremely nuanced complications amid our efforts to return people home, but nothing that our Global Assistance teams couldn’t handle! Read our latest case
Read MoreWelcome to On Call International’s Blog
TRM in 2021: Trends, Information & Resources for the New Year
Happy New Year! As vaccinations continue to roll out, 2021 is beginning on a note of hopefulness. While the year likely won’t be on par with pre-COVID travel, the vaccine is a huge step in the right direction and reminds us that the international travel sector is ready to bounce back. However, even with all this
Read MoreMonthly Risk Spotlight: December 2020
AMERICAS Brazen Brazilian Bank Robberies Two small cities in different regions of Brazil were hit by brazen bank robberies within 24 hours of each other on 1-2 December. In the first incident, dozens of gunmen arrived in the city of Criciúma, in southern Brazil, in a convoy of vehicles and robbed a branch of Banco
Read MoreSafeguarding Students: Tools to Help Ensure Mental Health Support for Remote Study
The pandemic has created an even greater need for mental health support services to all students, despite the location of their studies. This has left many institutions asking some very important questions: What can we do to support our students who are remote learners due to COVID-19? How do student nationality and cultural reality impact
Read MoreImportant Travel Health Update From Dr. Siegart: Flu Vaccine FAQs
As we all continue to navigate the pandemic, most health experts agree that getting a flu vaccine is even more important now than it ever was before. According to our Chief Medical Officer, Dr. Siegart, “Getting a flu vaccine not only helps prevent the flu, but it can help reduce the burden on our healthcare
Read MoreMonthly Risk Spotlight: November 2020
AMERICAS Bolivia Conducts Peaceful Election Following botched elections in 2019, and the resignation of President Evo Morales, a divisive but popular leader of the MAS party, Bolivians now have cause for celebrations. The 2020 elections, which took place on 18 October, were largely peaceful. The last year was fraught with difficulties for the landlocked Andean
Read MoreOn Call’s Travel Restart Resource Library
These are challenging times! That’s why we’ve created this resource library to help enhance your understanding of the current global risk landscape, as well as inform your decision-making process around when and how to go about restarting your international travel programs. On Call’s COVID-19 Travel Outlook Map On Call’s COVID-19 Travel Outlook Map aggregates credible
Read MoreOn Call in Action: Malaria Scare
On Call International helps organizations and their travelers take a proactive and holistic approach to not only managing emergencies when they arise—but also planning for and even preventing them before they happen. Tune in each month to see how On Call International helps with travel problems, big and small, every day: Background: A university was
Read MoreMonthly Risk Spotlight: October 2020
AMERICAS Indigenous Groups Struggle to Cope With the Pandemic Across the Americas, indigenous peoples are suffering disproportionately higher case counts and death counts from the current pandemic. In the United States, Native American reservations from the Dakotas to Mississippi have some of the highest recorded per-capita death rates in the country. The Navajo Nation, the
Read More‘Non-Binary’ Travel Risk Management, Explained
As decision makers, humans like to think binary. This is particularly true when prospective travelers must weigh the risks and benefits of walking out the front door and making their way to the airport This can often lead to aggressive or conservative decision-making regarding travel, a tendency that has become all the more relevant during
Read More