Winter travel can be exciting, but it also brings unique challenges—especially when flying. Snowstorms, icy conditions, and unpredictable delays can disrupt plans and impact safety. Preparation is the key to minimizing risks and ensuring a smooth trip. Here are 7 expert tips for safer, less stressful winter air travel: 1. Monitor Winter Weather Early Don’t… Read more »
At On Call, our mission is to support travelers, no matter where they are or when they need us. In our Service Spotlight series, we dive into the different services that help ensure our travelers’ trips are safer, healthier, and smoother. This month, we’re focusing on some of the travel assistance services we offer around… Read more »
Over the last 12 months, global mobility started to make a full recovery from the pandemic and, in some cases, returned to pre-2020 conditions. However, the nature of mobility has evolved. Geopolitical unpredictability, digital gatekeeping, and climate-driven disruption all accelerated, converging on the way people move across borders. Against this backdrop, Travel Risk Management (TRM)… Read more »
Introduction: When people travel globally, unexpected disruptions can occur at any given time. These can vary from minor disruptions to serious medical or security concerns. While travel is often carefully planned, it is impossible to predict every challenge that may occur when traveling internationally. This is where global assistance comes in and plays a key… Read more »
When a crisis unfolds, whether due to geopolitical conflict, natural disaster, or civil unrest, the impact extends far beyond logistics. Travel disruptions, evolving security conditions, and uncertainty can create both operational challenges and emotional strain for travelers and employees alike. In these moments, access to real-time intelligence, coordinated support, and expert guidance becomes critical. Organizations… Read more »
When organizations operate in high-risk environments, escalation protocols are activated in moments of uncertainty, when information is incomplete, emotions are heightened, and the cost of delay can outweigh the risk of imperfect decisions. Recent global crises have once again demonstrated that escalation is not merely a procedural function, but a human, operational, and strategic discipline… Read more »
AMERICAS Swipe with Caution: Latin America’s Growing Digital Fraud Risk Travelers to Latin America are increasingly facing a less visible yet highly disruptive threat: digital fraud. Unlike street crime or pickpocketing, these scams unfold silently and are often only discovered when a bank account is drained or a loyalty account is compromised. As the region… Read more »
Holiday travel brings excitement and the chance to reconnect with loved ones, but it also introduces unique safety challenges that travelers should prepare for. From crowded airports and festive events to unpredictable weather and increased theft risks, the holiday season requires extra vigilance. Planning ahead, staying aware of your surroundings, and taking simple precautions can… Read more »
On Call’s in-house Operations, Medical, and Security Teams aren’t just names on a screen—they’re real people who work tirelessly behind the scenes, 24/7/365, to support our mission of helping travelers, like yours, every day. This blog feature serves as a way for you to ‘meet’ the kind faces on the other side of the phone… Read more »
AMERICAS Rising Risk: Organized Crime Surges in Peru, Ecuador, and Chile The assassination of Indonesian diplomat, Zetro Leonardo Purba, in Lima, Peru, in September 2025 marked a turning point in how organized crime is perceived across South America’s Pacific states. Once considered among the region’s most stable nations, Chile, Ecuador, and Peru are experiencing a… Read more »