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On Call’s Global Response Center’s (GRC’s) biggest responsibility is to fulfill our mission of helping travelers, every day, in their time of need. Every phone call (or live chat, text, or email!) our Global Response Center receives is an opportunity to help someone get prepared to travel or solve a problem while they’re away –

AMERICAS Atlantic Hurricane Season This month marks the midpoint of hurricane season in the Atlantic, which has the potential to be one of the most active hurricane seasons in recent decades. The hurricane season has not only been active but also powerful. For the first time since the 1950s, there have been two Category 3

Looking to prioritize your NGO’s travel health, safety, and risk management initiatives? This webinar, led by On Call’s Chief Medical Officer Dr. Michelle Nathan, aims to share valuable insights and essential strategies that you can immediately employ to prioritize the health, safety and well-being of your teams in remote and challenging environments across the globe.

You arrive at your hotel, and you notice you forgot to pack your prescription medicine. Great, now what? Feeling panicked, you ask your hotel concierge where the closest pharmacy is located, and as luck would have it, there is a pharmacy right down the street from your hotel. Now, all you have to do is

AMERICAS Indigenous Leaders from the Amazon Basin Gather in Brazil Brazil is perhaps best known for its Amazon Rainforest, yet only about 50% of the Amazon is in Brazil. The Amazon is known for its tropical flora, fauna, and biodiversity, yet forgotten is the immense diversity of its native population and the varied threats they

When travelers get in touch with us, it’s because they have some kind of travel problem and need assistance while they’re away. When that happens, our team at On Call recognizes that today’s travelers demand the best of both worlds: a caring and empathetic person who truly wants to solve their problems and a streamlined

Summer isn’t over yet…but it is coming up to that time of year when activities are winding down, and the Fall is well within reach. Are you ready to step into the busy Fall travel season with a solid strategy for managing risks and keeping travelers safe? We can help! On Call’s email newsletter keeps

From medical and security emergencies to more common concerns like a delayed flight or missing passport–here at On Call, every phone call (or live chat, text, or email!) we receive is an opportunity to help someone get prepared for travel or solve a problem while they’re away. Read our latest global emergency assistance snapshot for

AMERICAS Strong El Niño Event Expected for 2023  Often misunderstood and globally impactful, El Niño, the naturally occurring phenomenon that warms the waters off the Pacific Coast of South America, is due to begin this year and will likely have major effects across the globe. Under normal circumstances, the Pacific experiences a consistent movement of