Travel Assistance 101: What is a Medical Evacuation?

On Call’s Medical, Transportation, and Travel Teams coordinate hundreds of medical evacuations per year – so we know a thing (or two!) about this critical, life-saving emergency assistance capability.  Learn more about what medical evacuations are, how they work, and how you can help ensure the best possible outcomes for travelers under your care. What

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Travel Assistance 101: What is a Political Evacuation?

As we’ve seen recently, sometimes our travels take us to areas that are politically unstable. These tensions can quickly escalate into violence or even war, making an evacuation out of these areas the best course of action. Should you find yourself in a situation where a political evacuation becomes necessary, here’s how On Call can

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Important Update from On Call International: Violence in Israel

Early on Saturday 7 October, conflict broke out between Gaza Strip-based militants and Israel. The conflict has been claimed by the Palestinian Militant group Hamas which carried out a multi-pronged assault on Israeli territory bordering the Gaza Strip. Israeli Prime Minister Netanyahu has declared war on Hamas and all other Palestinian armed groups. High-level Risks

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Helping Travelers Every Day: Meet On Call’s GRC Team!

On Call’s Global Response Center’s (GRC’s) biggest responsibility is to fulfill our mission of helping travelers, every day, in their time of need. Every phone call (or live chat, text, or email!) our Global Response Center receives is an opportunity to help someone get prepared to travel or solve a problem while they’re away –

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Monthly Risk Spotlight: September 2023

AMERICAS Atlantic Hurricane Season This month marks the midpoint of hurricane season in the Atlantic, which has the potential to be one of the most active hurricane seasons in recent decades. The hurricane season has not only been active but also powerful. For the first time since the 1950s, there have been two Category 3

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Travel Health Considerations for NGOs

Looking to prioritize your NGO’s travel health, safety, and risk management initiatives? This webinar, led by On Call’s Chief Medical Officer Dr. Michelle Nathan, aims to share valuable insights and essential strategies that you can immediately employ to prioritize the health, safety and well-being of your teams in remote and challenging environments across the globe.

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Travel Assistance 101: How to Get a Prescription Filled When Traveling Abroad

You arrive at your hotel, and you notice you forgot to pack your prescription medicine. Great, now what? Feeling panicked, you ask your hotel concierge where the closest pharmacy is located, and as luck would have it, there is a pharmacy right down the street from your hotel. Now, all you have to do is

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Monthly Risk Spotlight: August 2023

AMERICAS Indigenous Leaders from the Amazon Basin Gather in Brazil Brazil is perhaps best known for its Amazon Rainforest, yet only about 50% of the Amazon is in Brazil. The Amazon is known for its tropical flora, fauna, and biodiversity, yet forgotten is the immense diversity of its native population and the varied threats they

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On Call’s Traveler Experience: An Inside Look

When travelers get in touch with us, it’s because they have some kind of travel problem and need assistance while they’re away. When that happens, our team at On Call recognizes that today’s travelers demand the best of both worlds: a caring and empathetic person who truly wants to solve their problems and a streamlined

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