Here at On Call, our travelers know they can call our Global Response Center for emergency assistance 24 hours a day, 365 days a year. However, while making an international phone call is pretty easy, there are some specific steps you need to take to help ensure the call goes through without a hitch! The… Read more »
After a long and uncomfortable flight, you finally arrive at the baggage carousel only to realize that your baggage is nowhere in sight. Great. Besides having a meeting in less than three hours, you still need to pick up your rental car, check into your hotel room and change into your meeting attire which, of course, is… Read more »
Travel provides enriching experiences and opportunities for the entire family, even for its youngest members—but, for many parents, bringing those youngest members along for the ride can be a bit overwhelming. According to On Call’s Chief Medical Officer, Dr. Michelle Nathan, it doesn’t have to be that way! In fact, Dr. Nathan says, “You don’t… Read more »
Here at On Call, we have a team of caring and compassionate Rescue Nurses who are ready to help our travelers get home safely from anywhere, at any time. Typically if a traveler is medically stable, alert, and conscious, a commercial evacuation with a Rescue Nurse is the best transport option. From bedside to bedside,… Read more »
AMERICAS Increased Violence in Latin America’s Traditionally Safer Countries The collapse of the government in Haiti is serving to highlight some of the more extreme gang violence that has occurred and increased in the region. It helps to take a step back and look at how other countries in the region, particularly Costa Rica and… Read more »
Do your travel risk management plans need a spring refresh? Spring is not only a great time for a fresh start, but the perfect opportunity to revisit (and recalibrate!) your goals and priorities. On Call’s e-newsletter can help you do a ‘spring reset’ on your organization’s travel risk management strategy, and stay on top of… Read more »
Special Edition: Security Assistance in Remote & Challenging Locations Read our latest global emergency assistance snapshot for an inside look at how On Call’s assistance experts worked together behind the scenes—24/7/365—to provide support to our travelers in need of security assistance in remote/challenging locations around the globe. Haiti Following a total government collapse in March… Read more »
Special Edition: Medical Assistance in Remote & Challenging Locations Read our latest global emergency assistance snapshot for an inside look at how On Call’s assistance experts worked together behind the scenes—24/7/365—to provide support to our travelers in need of medical assistance in remote/challenging locations around the globe. Haiti A nurse on a faith-based mission fell… Read more »
AMERICAS Gangs and Violence Increase Across the Americas Organized and powerful gangs have been a rising issue across the Americas, with large-scale gang-related violence in 2024 particularly pronounced in both Ecuador and Haiti. This is in addition to the continued increase of organized criminal groups in Mexico, Nicaragua, and Colombia, though the problem is acute… Read more »
Is healthy travel on your packing list for your next warm weather escape? Make sure you’re prepared for a safe trip with these tips from On Call’s Chief Medical Officer, Dr. Nathan: 1. Practice Good Food & Water Safety When we picture ourselves soaking up the sun on an exotic island, it’s easy to forget… Read more »