Travel Risk Update: Escalations in Western Mexico

Background:
On February 22-23, a military operation targeting the Jalisco New Generation Cartel (JNG) resulted in the deaths of several cartel members, including the cartel’s leader, Nemesio “El Mencho” Oseguera. In retaliation, the cartel launched a widespread and coordinated campaign of violence, establishing roadblocks, burning vehicles, and conducting arson attacks on establishments and public service buildings. In response to the scale and intensity of the unrest, authorities in Jalisco State declared a “Code Red” state of emergency. The violence was most pronounced in Jalisco State, with major cities including Puerto Vallarta, Guadalajara, Zapopan, and Tapalpa seeing higher levels of violence.

As of February 24, Code Red has been lifted and mobility restrictions have been removed, with transportation services and commercial activity resuming across the state. Government security forces remain deployed to reinforce previously affected cities, clear residual roadblocks, and secure key transportation routes. Diplomatic missions in Mexico, including those of the United States, Canada, India, and Australia, have previously issued security warnings and advisories urging their citizens to shelter in place and minimize movement. While conditions continue to stabilize and normal activity is returning, security operations remain in place, and travelers are advised to remain attentive to local guidance.

Standing Advice:
Air Travel: Commercial air operations have resumed at regional airports, including Puerto Vallarta and Guadalajara. Travelers should anticipate residual delays or schedule adjustments as airlines normalize operations following earlier disruptions.

Land Travel: Avoid all land travel in Jalisco until security measures are lifted by authorities. Travelers are encouraged to use hotel or resort shuttles, rideshare services, or registered taxis, which are generally more secure. Travelers are advised to use primary highways, avoid isolated routes, travel in daylight only, and remain alert for localized security activity.

Communications: Mobile and internet outages may occur. Travelers should carry analog backup options (paper maps, local contact numbers, etc.).

Diplomatic Missions: Remain in contact with relevant diplomatic missions and continue monitoring official guidance for updates.

Monitoring: Maintain situational awareness through trusted sources. Continue to heed all advice from local authorities.

How On Call Can Help:
On Call’s 24/7 Global Response Center is actively monitoring and responding to the crisis in Western Mexico and its impacts. The situation is fluid, and our Global Response Center stands ready to assist our travelers and clients in need.

As during any other global crisis, it’s important to remain vigilant and consume information/advice from credible sources only. On Call’s travelers and clients are encouraged to consult with On Call’s Global Response Center directly for the latest situation updates and related traveler safety recommendations. If you’re not currently an On Call client, and would like to know more about our crisis response capabilities, please feel free to get in touch with us for more information.

 The information provided to you within this report has been compiled from a multitude of available sources and is based on current news and analysis at the time of writing. The security team at On Call International, LLC has provided this analysis, supporting advice and recommendations in good faith to assist you in mitigating risks that could arise. However, no implied or express warranty against risk, changes in circumstance, or other fluid and unforeseen events can be provided. By reading this report, you will agree that any reliance you place on this information is therefore strictly at your own risk and that you will not hold On Call International, LLC or the authors responsible for any inaccuracies, errors or oversights here-in. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise without the prior permission of On Call International, LLC.

About On Call International:
When traveling, every problem is unique–a medical crisis, a political threat, even a common accident such as a missed flight. But every solution starts with customized care that ensures travelers are safe and protected. That’s why for over 30 years, On Call International has provided fully-customized travel risk management and emergency assistance services protecting millions of travelers, their families, and their organizations. Visit www.oncallinternational.com and follow us on LinkedIn to learn more.