Prior to this year, pandemics and viruses weren’t top of mind for those overseeing international travel. However, in the wake of the events that have transpired as of late, we know all too well that proper planning and response for viral outbreaks is critical, and a key aspect of meeting duty of care in the… Read more »
On Call’s mission has always been helping travelers in their time of need, every day, and the COVID-19 pandemic has been no different. The pandemic presented some interesting challenges, unique barriers, and extremely nuanced complications amid our efforts to return people home, but nothing that our Global Assistance teams couldn’t handle! Read our latest case… Read more »
As COVID-19 continues to progress and international travel anticipates its resurgence, now is a great time for organizations to explore how they can bolster their Travel Risk Management (TRM) programs. One of the areas that is often overlooked is the timeframe toward the end of an incident that is designed to ensure traveler recovery. The… Read more »