Welcome to On Call International’s Blog

Your Safety, Our Priority: Meet On Call International Travel is full of unknowns—whether it’s a medical emergency, political instability, or even something as simple as a missed flight. The challenges travelers face are unique, but one thing remains constant: the need for compassionate, 24/7 support when things don’t go as planned. That’s where On Call

The field of travel risk management continues to adapt as traveler behavior, organizational policies, and global dynamics evolve. With the demand for travel steadily increasing, an effective travel risk management strategy is critical to ensuring the health, safety and well-being for your travelers. Below, we examine the key trends shaping the industry today. 1. Increased

AMERICAS  Potential Economic and Political Challenges In 2024, Latin America faced significant economic and political challenges, reflected in a growth rate of 1.9%, the lowest among global regions. Political instability was a major concern with several countries in the region holding elections with varying degrees of success. Typically stable countries like Ecuador and Costa Rica

Repatriation of remains, meaning the return of deceased individuals to their home country, is a crucial but often overlooked part of emergency assistance. Although this aspect of travel emergency response may not always be top of mind, having a clear plan in place for these unfortunate events can greatly ease the stress and uncertainty faced

Did you know that each country has its own rules for bringing medications for personal use? Arriving unprepared can lead to delays at customs, confiscation of medications, or in some cases, even arrest. This article from our Chief Medical Officer, Dr. Michelle Nathan, provides helpful guidelines to help travelers navigate international travel with medications safely

Background A traveler visiting Sierra Leone, a remote country on the southwest coast of West Africa, was driving a motorbike when he was struck by another vehicle. This accident resulted in a traumatic brain injury with an intracranial hemorrhage and clavicle fracture. The traveler was unconscious in the ICU when his wife contacted On Call

Background A middle-aged university student studying abroad in Dili, which lies on the northern coast of Timor-Leste in Southeast Asia, sought out a local hospital after experiencing flu-like symptoms for three days. The student was admitted to a local medical facility, where she was then diagnosed with Dengue Fever. While admitted, her illness became more

Background In Summer 2024, a student-led protest movement ousted Bangladesh’s prime minister, Sheikh Hasina. The protests resulted in several deaths across the country as well as significant travel disruptions and delays; adding to the chaos, authorities cut off mobile and Internet access for several days in a bid to control the outbreak of protests and

On Call International proudly presents its 2024/2025 Annual Global Risks Review. This comprehensive and insightful publication features expert risk intelligence and analysis from On Call’s Global Security Team, as well as contributions from our medical and operational experts, aimed at helping organizations to stay informed and ahead of the curve in the coming year. This