During the onset of the Iran-Israel crisis in June 2025, On Call’s Global Response Center provided targeted support to a wide range of travelers—including families with young children, students, volunteers, expats, elderly individuals, and leisure travelers—navigating uncertainty and displacement in a rapidly evolving security environment. During this 10-day period, On Call’s Global Response Center: Administered… Read more »
By Rob Grant, Global Security Services Manager The surge in global travel in recent years has been met with a wave of digital risks that can be easily overlooked. While many travelers are savvy when it comes to packing, planning, and personal safety, their digital behavior—what they post, swipe, or download abroad—can just as easily… Read more »
Background: In the early hours of June 13, the Israeli Air Force (IAF) launched coordinated preemptive strikes on multiple high-value targets (HVTs) in Iran, including but not limited to military infrastructure and nuclear development sites in and around the capital, Tehran. This marked a significant escalation in tensions between the two regional powers and… Read more »
Travel can be rewarding and exciting—but for neurodivergent individuals, it can also introduce challenges like sensory overload, disrupted routines, and heightened anxiety in unfamiliar environments. This topic resonates deeply with our Chief Medical Officer, who not only brings clinical expertise to the conversation but also personal insight as the parent of a neurodivergent teenager. In… Read more »
AMERICAS Bolivia’s Election Crisis: Bans and Betrayals With Bolivia’s general election on the horizon in August, the country’s political landscape is fracturing at a critical juncture. The ruling Movement Towards Socialism (MAS), once unified under a leftist populist platform, is now split between supporters of President Luis Arce and those of former President Evo Morales…. Read more »
Imagine this: You’re traveling abroad when you start to feel unwell. You know you need to see a doctor—but where do you go? How do you find someone you can trust? Will they speak your language? And how do you even begin to navigate the local healthcare system? On Call’s Global Response Center receives several… Read more »
At On Call International, we partner with organizations to help ensure *all* of their travelers feel safe, informed, and supported—wherever their journeys takes them. In recognition of Pride Month, we’re sharing our LGBTQ+ Traveler Safety Checklist, developed by our Global Security Team to help address potential legal, cultural, and other safety-related concerns your LGBTQ+ travelers… Read more »
AMERICAS Panama’s Passage: Protests, Power, and Pursuit of Pacific Primacy An unexpected strategic development of the Trump administration is its framing of relations with other Western Hemisphere neighbors, including the threat to regain control of the Panama Canal. As a result, anti-American sentiment and a sharp rise in instability risk are changing the security and… Read more »
At On Call, our mission is to support travelers, no matter where they are or when they need us. In our Service Spotlight series, we dive into the different services that help ensure our travelers’ trips are safer, healthier, and smoother. This month, we’re focusing on some of the different medical repatriations we handle around… Read more »
What is a CRE? A crisis response exercise (CRE) presents incidents with medical or safety related impact to travelers in a low-key, non-emergency environment. The exercise is discussion based and follows major milestones as response to an incident progresses forward; it does not require acting out a response in real-time. Exercises are designed to allow… Read more »