On Call’s dedicated and compassionate Team of Supervisors work closely with our Assistance Coordinators – right on the front lines of our Global Response Center — to fulfill our mission of helping travelers in need, every day. Whether it’s a medical emergency, extreme weather, or even a more common issue like a missed flight, On… Read more »
Author: Mackenzie Eaton
Monthly Risk Spotlight: September 2024
AMERICAS Violent Crime Rates in the Americas The Americas region has the highest rate of violent crime when compared to any other region in the world. The global average of violent crime is approximately six violent crimes committed per 100,000 people globally. In the Americas, that rate jumps to fifteen violent crimes committed per 100,000… Read more »
Navigating the Storm: Severe Weather Travel Safety Advice
From hurricanes and tornadoes, floods and blizzards, to wildfires and heatwaves, extreme weather can be disruptive to anyone’s travel plans. The good news? With proper preparation and vigilance, organizations and their travelers can minimize the impacts that severe weather can bring. On Call’s Global Security Team shares their advice on how to best ‘weather the… Read more »
Travel Health Update with On Call’s Chief Medical Officer: Infectious Diseases
With what seems to be a new virus in the news every week, it’s difficult to know what is (and isn’t) relevant to your travels. On Call’s Chief Medical Officer, Dr. Michelle Nathan, shares her latest insights on the most common infectious diseases on our travelers’ radars right now – as well as her advice… Read more »
Travel Safety Advice for Reducing Vulnerability During Elections
2024 has already been host to a plurality of elections, dubbed by many as the ultimate election year. To date, there have already been several high-profile elections, including but not limited to India, Iran, Russia, and Taiwan, all of which exemplify the significance not only regionally but globally. Before the conclusion of 2024, other significant… Read more »
Monthly Risk Spotlight: August 2024
AMERICAS Latin American Regional Relations Round-Up With political tensions in Venezuela escalating as citizens continue to protest against the results of what has been deemed to be an unfair election, it is valuable to take a macro regional view at the elections that have recently occurred across Latin America and how the political landscape, and… Read more »
Helping Travelers Every Day: Global Emergency Assistance Snapshot
From medical and security emergencies to more common concerns like a delayed flight or missing passport–here at On Call, every phone call (or live chat, text, or email!) we receive is an opportunity to help someone get prepared for travel or solve a problem while they’re away. Read our latest global emergency assistance snapshot for… Read more »
Supporting Mental Wellness for Academic International Travelers
This article was submitted by guest contributor, Marcia W. Henisz, founder of SASSIE Consulting and creator of Preparing for Wellness Abroad; and Dr. Michelle Nathan, Chief Medical Officer for On Call International. International engagement in academia brings many benefits to its participants. Recent research by CASSIE (The Consortium of Analysis for Student Success in International… Read more »
Monthly Risk Spotlight: July 2024
AMERICAS Hurricane Season Impact and Longer-Term Consequences Hurricane Beryl, the second named storm of the 2024 hurricane season, has broken several records, from earliest forming Category 4 & 5 hurricane in the Atlantic to also being one of the earliest hurricanes to form east of the Windward Islands. With predictions that the 2024 hurricane season… Read more »
On Call’s Travel Risk Management Newsletter: Summer 2024
Summer isn’t over yet…and we’re heating up what’s left of the season with the latest trends, resources, & insights in Travel Risk Management (TRM) Today via our Summer 2024 e-newsletter. Each quarter, subscribers of On Call’s e-newsletter, TRM: Today, will receive news, information, and resources to set them and their travelers up for success through the rest… Read more »