Background
When unrest escalated in the Middle East, a student in Dhahran, Saudi Arabia was located near a military base, creating heightened security concerns. As conditions evolved and the situation became more volatile, there was a need to arrange a safe and timely departure from the region. The student contacted On Call International for assistance coordinating their evacuation back to the United States.
On Call Steps In
On Call’s Operations Team quickly mobilized to coordinate the evacuation, arranging both air and ground logistics under time-sensitive conditions. The team secured a multi-leg international flight itinerary departing from Dammam, with planned connections through Medina and Amsterdam before continuing to the United States.
On Call also arranged ground transportation to facilitate safe movement between locations and to help ensure the student reached each departure point without disruption. Throughout the process, On Call maintained close communication with the student, providing updates and guidance as arrangements were finalized and the journey to the U.S. progressed.
A Successful Outcome
With all logistics successfully coordinated, the student was able to depart Saudi Arabia and continue their trip home safely. On Call maintained oversight throughout the process, actively monitoring progress and remaining available 24/7 to address any emerging needs until safe arrival was confirmed.
About On Call International:
When traveling, every problem is unique–a medical crisis, a political threat, even a common incident such as a missed flight. But every solution starts with customized care that ensures travelers are safe and protected. That’s why for over 30 years, On Call International has provided fully-customized travel risk management and emergency assistance services protecting millions of travelers, their families, and their organizations. Visit www.oncallinternational.com and follow us on LinkedIn to learn more.
