Author: Jacqueline Coffin

Helping Travelers Every Day: Protests in Venezuela

From medical emergencies to security concerns—or any other travel issue big or small—here at On Call, the health and safety of the travelers we serve is our top priority. Read our latest case study for an inside look at how On Call’s Global Assistance Teams work around the clock to fulfill our mission of helping… Read more »

Top Trends in Study Abroad and Risk Management: 2017 Open Doors Recap

If you oversee international travel at your institution, staying up-to-date with the latest trends and developments in study abroad can be a challenge. One fantastic resource is the Open Doors Report, published every year by the Institute of International Education in conjunction with the U.S. Department of State’s Bureau of Education and Cultural Affairs. This… Read more »

How an On Call Medical Evacuation Works: A Guide for Organizations

There are a lot of steps involved in making sure your travelers are ready for a trip abroad. No one can predict when or where an emergency will take place; however, knowing how to react to these types of situations is half the battle. But how can you proactively prepare yourself and your crisis team… Read more »

Travel Health Update: Dengue Fever FAQs

Dengue fever vaccine under research.

Dengue fever is a mosquito-borne illness that tends to be less publicized in the United States, but according to the CDC, the dengue virus is a leading cause of illness and death in the tropics and subtropics. There are currently no vaccines to prevent infection with the dengue virus, which makes education about the disease… Read more »

Advice for Protecting Your Travelers From Mosquito-Borne Illnesses

travel vaccines

The Zika virus has been a large concern, with many Americans cancelling trips abroad due to the outbreak. According to our Chief Medical Officer, Dr. Siegart, “Zika is still a big concern and organizations should continue to have an open dialogue with travelers regarding the disease.” “Despite the significant media coverage the Zika virus has received,… Read more »

How to Align International Medical Insurance With Your Organization’s Travel Risk Management Strategy

Overseeing your organization’s travel risk management policies and procedures can be a challenging task. In addition to managing your travelers’ well-being and complying with duty of care regulations, you may also be responsible for helping to limit your organization’s financial exposure. That’s why aligning your organization’s risk management and insurance initiatives can be an effective… Read more »

Travel Assistance 101: Why Medical Paperwork Matters

If you or one of your travelers ever need emergency medical transportation from On Call International – whether it’s a commercial evacuation with one of our Rescue Nurses or privately via air ambulance – a set of medical documents will be required to ensure your safe transport. These documents (in On Call’s lingo, ‘initial letters,’)… Read more »

Yellow Fever and Travel: FAQs and Preventative Advice

Yellow fever, a virus endemic to numerous tropical regions in Africa and South America, has been a topic of discussion in the travel sphere since the CDC issued an Alert – Level 2. According to our Chief Medical Officer, Dr. William Siegart, “Since the Brazilian Ministry of Health reported an outbreak of yellow fever beginning… Read more »

Side Trips, Spring Break (and More): A Guide to Staying Connected With Your Students

As students explore places close to their study abroad destinations or take some time away from their programs on spring break, their first instinct may be to disconnect. However, while it’s great for students to have some space and autonomy, it’s also imperative to stress the importance of staying connected while they’re on any school-sponsored… Read more »

On Call in Action: Accident in Vietnam

On Call International helps organizations and their travelers take a proactive and holistic approach to not only managing emergencies when they arise—but also planning for and even preventing them before they happen. Tune in each month to see how On Call International helps with travel problems, big and small, every day: This Month: William,* along… Read more »