On Call A Day in the Life of an On Call Assistance Coordinator

*This post was guest written by former On Call International Assistance Coordinator Hayley Mackay December already! It’s a month full of snow and ice (depending on where you live), good food and the holidays. The average American family is taking time off to visit friends and family. The bags are packed, the dog is kenneled,…

Seven Tips to Make Holiday Travel Easier

The thought of Thanksgiving and the holidays conjures up so many wonderful ideas – turkey roasting, falling leaves or snow, spending time with family and friends. These days, though, many of us are spread out across the country or even across the world. That means we may be spending time before the holidays traveling to…

Medical Monitoring – A Life-Saving Service

As a travel assistance company, we help thousands of travelers every year with medical incidents they’ve encountered while on vacation, business trips, or while working or studying abroad. In fact, we oversee more than 7,000 medical cases every year. Many of those cases result in medical evacuation or other medical transportation, while in other cases,…

Share Your Story Contest!

We like hearing interesting travel stories, and we like giving people free travel assistance. What does that mean for you? You have the chance to share your travel story with us and be entered to win a free (yes, free) Annual Membership! If you’ve ever been in a tricky travel situation, even a life-threatening one,…

What is Medical Evacuation?

We get this question all the time: What exactly is medical evacuation? And how does it work, and why or when do I need this coverage? Today, we’ll help you understand this technical term and why this life-saving benefit should matter to you. So, what is medical evacuation (sometimes also referred to as “med evac”…

What to do if you get the flu while traveling

Last week, we offered tips on how to prevent the flu this season, because no one likes to get sick on vacation or a business trip. However, sometimes even with the best preventive measures, the flu strikes anyway. Common flu symptoms include: Fever (sometimes)       Cough Sore throat Runny or stuffy nose Body aches Headache Chills…

Seven Quick & Easy Tips to Prevent the Flu

The 2011-2012 flu season officially starts this Saturday, October 1st. Influenza’s nasty symptoms include fever, body aches, runny nose, sore throat, nausea and sometimes vomiting and diarrhea. To keep you in tip-top traveling condition, we’re offering you 7 quick and easy tips to help prevent the flu. 1.    First and foremost, get your flu shot!…

Safety Tips for Your Next Hiking Trip

Fall’s pleasant temperatures and gorgeous leaves have a lot of outdoor enthusiasts ready for a hiking vacation. Whether you’re hiking international trails, or staying close to home, these tips will help you plan a safe and enjoyable hiking adventure. Research your options. The home page of the National Park Service is a great place to…

Top 5 Reasons Travel Agents Should Offer On Call Memberships

We just returned from the Travel Retailing and Destination Expo, hosted by the American Society of Travel Agents (ASTA). We had a blast talking to agents and networking with others in the travel industry, as well as sharing with everyone just why having travel assistance is so important for every trip! Many people rely on…

Road Trip: How to Drive Safely in Mexico

Taking to the road to explore neighbor to the south? Driving around Mexico offers great opportunities to see the sights off the beaten path. With the right precautions, you’ll be set for an amazing adventure. Here are some tips to help make your trip safer: *Always purchase insurance. If you’re involved in an automobile accident…