On Call in Action: Woman Fractures Foot at Sochi Olympics

Broken foot in cast

Whether you’re traveling for business, school, or pleasure, it’s safe to say that things don’t always go as planned. (Good thing you always remember to pack your On Call card!) But here’s the thing: unless you’ve actually experienced a travel emergency (a broken leg, lost prescription, stolen passport, or even a legal mix-up), it’s hard to imagine how travel…

Long Weekend Travel Tips: Staying Safe & Healthy

Memorial Day weekend is right around the corner, unofficially marking the long-awaited start of summer – the time of year that brings perfect opportunities to plan a fun-filled long weekend with family or friends. Last year, AAA projected that 34.8 million Americans would travel 50 miles or more from home during Memorial Day weekend. This year, the number of…

What Is MERS and How Can I Prevent It?

MERS coronavirus

You may have noticed that Middle East Respiratory Syndrome (MERS), a viral respiratory illness first reported in Saudi Arabia in 2012, has been recently creeping back up in news. On May 2, 2014, the first US case of MERS was confirmed in a traveler from Saudi Arabia to the US. Since then more cases have…

2014 World Cup in Brazil: Health & Safety Advice for Travelers

Cheering soccer fans

Are you one of the lucky 140,000 Americans with tickets to the 2014 World Cup? With the event spanning twelve cities across Brazil, the country will be flooded with tourists and spectators from all over the world. The energy and excitement of this many people at a major sporting event makes for an amazing atmosphere,…

Travel Cheat Sheet of the Month: Drinking Water Safety 101

Glass of water on a table

 It may come as a surprise, but contaminated drinking water is one of the leading sources of health problems for travelers, and can cause anything from mild gastrointestinal distress (traveler’s diarrhea) to serious bacterial diseases. In fact, the most common cause of water-borne illness is bacteria – such as E. coli, cholera and salmonella. However,…

Business Etiquette Around the World: China

Shanghai China

According to the Global Business Travel Association (GBTA), China is expected to surpass the U.S. as the world’s most dominant business travel market as early as 2016. With Chinese business expected to be a growing revenue source for many U.S. companies, chances are you may find yourself in China in the near future. So if you’re…

Travel Assistance 101: How to Use On Call’s Language Interpretation Service

TRanslate in various languages

Imagine: You just wrapped up a business trip in New Delhi and are about to check out of your hotel when you realize your hotel bill seems exceptionally high for your two-night stay. You try explaining the situation to the concierge, but he knows very little English. You don’t want to risk missing your flight…