On Call in Action: Lost Wallet While Vacationing in Spain

Lost wallet on sidewalk

Whether you’re traveling for business, school, or pleasure, it’s safe to say that things don’t always go as planned. (Good thing you always remember to pack your On Call card!) But here’s the thing: unless you’ve actually experienced a travel emergency (a broken leg, lost prescription, stolen passport, or even a legal mix-up), it’s hard to imagine how you turn to…

On Call in Action: Lost Luggage on European Vacation

Man at Doctor Checkup

Whether you’re traveling for business, school, or pleasure, it’s safe to say that things don’t always go as planned. (Good thing you always remember to pack your On Call card!) But here’s the thing: unless you’ve actually experienced a travel emergency (a broken leg, lost prescription, stolen passport, or even a legal mix-up), it’s hard to imagine how travel assistance…

Travel Assistance 101: What to Do if Your Wallet is Lost or Stolen While Traveling

Lost Wallet

Losing your wallet—especially while traveling—can be nerve-wracking, frustrating and costly.  While that’s not a situation anyone would like to experience first-hand, if you’re prepared and know what to expect, you can actually make things a lot easier on yourself. If you’re an On Call member, contact us right away and we’ll help you through it….

On Call in Action: Passport Snafu at Airport Security

US Embassy

Whether you’re traveling for business, school, or pleasure, it’s safe to say that things don’t always go as planned. (Good thing you always remember to pack your On Call card!) But here’s the thing: unless you’ve actually experienced a travel emergency (a broken leg, lost prescription, stolen passport, or even a legal mix-up), it’s hard to imagine how travel assistance…

Travel Assistance 101: What is Political Evacuation?

In recent years, we’ve encountered a lot of turmoil around the world. In 2011, political upheaval in Egypt changed the tourist-friendly country into a destination that many considered unsafe. The events in Egypt quickly sparked the Arab Spring with political uprisings and civil unrest occurring throughout much of the Middle East. And while the Middle…

On Call in Action: Throat Infection in the Bahamas

Whether you’re traveling for business, school, or pleasure, it’s safe to say that things don’t always go as planned. (Good thing you always remember to pack your On Call card!) But here’s the thing: unless you’ve actually experienced a travel emergency (a broken leg, lost prescription, stolen passport, or even a legal mix-up), it’s hard to imagine how…

Tips on Tipping Abroad: A Country-by-Country Guide for Business Travelers

Tipping is one of the most common etiquette challenges we face when traveling in foreign countries. While tipping is pretty much mandatory in the U.S., not all countries play by the same rules. In fact, in some destinations, like Japan, a tip is actually considered an offensive display of wealth and pity—leave a 20% tip…

Travel Assistance 101: How to Get a Prescription Filled When Traveling Abroad

Farmacia

You arrive at your hotel in Naples and you notice you forgot to pack your prescription medicine. Great, now what? Feeling panicked, you ask your hotel concierge where the closest pharmacy is located, and as luck would have it there is a pharmacy right down the street from your hotel. Now all you have to…

On Call in Action: Asthma Attack in Malawi

Emergency Inhaler International

Whether you’re traveling for business, school, or pleasure, it’s safe to say that things don’t always go as planned. (Good thing you always remember to pack your On Call card!) But here’s the thing: unless you’ve actually experienced a travel emergency (a broken leg, lost prescription, stolen passport, or even a legal mix-up), it’s hard…

Travel Assistance 101: How to Prepare for an Unexpected Legal Crisis When Traveling

gavel_handcuffs-shutterstock_88770100 (640x425)

Passport? Check. Visa? Check. Make sure you’re prepared for a legal mix-up overseas? Hmmmm…did we lose you on that one? The US State Department reports that in recent years, consular officers conducted more than 9,500 prison visits, and assisted more than 3,500 Americans who were arrested abroad. Not like you’re planning on breaking the law…