On Call in Action: Study Abroad Student Faces Legal Trouble

Worried college student

Whether you’re traveling for business, school, or pleasure, it’s safe to say that things don’t always go as planned. (Good thing you always remember to pack your On Call card!) But here’s the thing: unless you’ve actually experienced a travel emergency (a broken leg, lost prescription, stolen passport, or even a legal mix-up), it’s hard to imagine how travel assistance…

Travel Assistance and Your Company: 7 Common Myths (and Truths!) Behind Them

Travel assistance

Is travel assistance part of your employee benefit package? If it’s not, perhaps you’re not quite sure exactly what it is or how it works…or maybe you don’t think your company needs it. But the truth is, business travel doesn’t always go according to plan, and when it doesn’t, you and your employees need help…

Travel Assistance 101: Top 10 Travel Annoyances … and How On Call Can Help!

Man stealing wallet

More often than not, it’s the little things that can “trip up” a business trip and make it a lot less productive than you would like. Luggage that’s gone MIA, misplacing your passport, running out of cash— you know, the types of things that aren’t life threatening, but can be time consuming, costly and downright…

On Call in Action: Lost Wallet While Vacationing in Spain

Lost wallet on sidewalk

Whether you’re traveling for business, school, or pleasure, it’s safe to say that things don’t always go as planned. (Good thing you always remember to pack your On Call card!) But here’s the thing: unless you’ve actually experienced a travel emergency (a broken leg, lost prescription, stolen passport, or even a legal mix-up), it’s hard to imagine how you turn to…

On Call in Action: Lost Luggage on European Vacation

Whether you’re traveling for business, school, or pleasure, it’s safe to say that things don’t always go as planned. (Good thing you always remember to pack your On Call card!) But here’s the thing: unless you’ve actually experienced a travel emergency (a broken leg, lost prescription, stolen passport, or even a legal mix-up), it’s hard to imagine how travel assistance…

Travel Assistance 101: What to Do if Your Wallet is Lost or Stolen While Traveling

Losing your wallet—especially while traveling—can be nerve-wracking, frustrating and costly.  While that’s not a situation anyone would like to experience first-hand, if you’re prepared and know what to expect, you can actually make things a lot easier on yourself. If you’re an On Call member, contact us right away and we’ll help you through it….

On Call in Action: Passport Snafu at Airport Security

Whether you’re traveling for business, school, or pleasure, it’s safe to say that things don’t always go as planned. (Good thing you always remember to pack your On Call card!) But here’s the thing: unless you’ve actually experienced a travel emergency (a broken leg, lost prescription, stolen passport, or even a legal mix-up), it’s hard to imagine how travel assistance…

Travel Assistance 101: What is Political Evacuation?

In recent years, we’ve encountered a lot of turmoil around the world. In 2011, political upheaval in Egypt changed the tourist-friendly country into a destination that many considered unsafe. The events in Egypt quickly sparked the Arab Spring with political uprisings and civil unrest occurring throughout much of the Middle East. And while the Middle…

On Call in Action: Throat Infection in the Bahamas

Whether you’re traveling for business, school, or pleasure, it’s safe to say that things don’t always go as planned. (Good thing you always remember to pack your On Call card!) But here’s the thing: unless you’ve actually experienced a travel emergency (a broken leg, lost prescription, stolen passport, or even a legal mix-up), it’s hard to imagine how…

Tips on Tipping Abroad: A Country-by-Country Guide for Business Travelers

Tipping is one of the most common etiquette challenges we face when traveling in foreign countries. While tipping is pretty much mandatory in the U.S., not all countries play by the same rules. In fact, in some destinations, like Japan, a tip is actually considered an offensive display of wealth and pity—leave a 20% tip…